Store Supervisor (Retail Grocery)

Oleo-Fats Inc. (OFI); Quezon City; On-site; PHP 180,000 - 260,000; Full time

Job summary

Best Value Factory Outlet Corp. is seeking a Store Operations professional in Quezon City to orient, supervise, and support store staff while ensuring smooth day-to-day operations.

The role involves opening/closing duties, cash handling, inventory control, promotions, and customer issue resolution. The position requires 1–2 years in store operations or related fields, a bachelor’s degree in a business-related field, and strong Excel skills.

Qualifications

• 1-2 years of experience in Store operations, Sales & Marketing, or related work.
• Bachelor’s degree in Marketing, Business Administration, Communication Arts, or related business course.
• Highly proficient in Excel; intermediate level is an advantage.

Responsibilities

• Orient, monitor, discipline, and direct store staff; maintain timesheets and attendance; schedule shifts/days off.
• Open and close stores; place/remove signage; manage tills and security.
• Handle cash/managing receipts; balance cash and provide change funds.
• Administer, safeguard, and reconcile petty cash fund (PCF).
• Document all store transactions (gate passes, receipts, etc.).
• Maintain store inventory; ensure shelves stocked and timely deliveries.
• Ensure promotions are accurate for periodic sale events.
• Authorize returns and replacements.
• Address customer complaints and resolve issues.
• Maintain store cleanliness and resolve issues.
• Monitor store equipment and ensure preventive maintenance.
• Monitor permit renewals and act as Pollution Control Officer (PCO).

Skills

Excel proficiency

Store operations

Education

Bachelor's degree in Marketing/Business/Communications

Tools

Excel

Job description

Responsibilities

• Orients, monitors, disciplines, directs store staff; maintains timesheets and attendance records, and schedules shifts / day-offs.

• Opens and closes the stores by performing duties such as placing and removing signage, opening and closing tills, and unlocking and securing the store.

• Handles cash and receipts for the sale of merchandise; such as counting the float, balancing cash, providing change fund, sorting and securing cash, and handing over to Accounting.

• Administers, safeguards, and reconciles department Petty Cash Fund (PCF).

• Ensures documentation of all store transactions (i.e. gate pass, acknowledgment receipt etc.)

• Maintains store inventory, through accurate count, shelves are adequately stocked and deliveries to customers are on time.

• Ensures promotions are accurate including those required for periodic sale events.

• Authorizes return and replacement.

• Addresses customer complaints and resolves issues.

• Maintains store cleanliness and resolves issues.

• Monitors store equipment and ensure preventive maintenance

• Monitors store permit renewals and act as Pollution Control Officer (PCO)

Requirements

• With 1 - 2 years of experience in Store operations, Sales & Marketing, or other related work.

• Must possess a bachelor’s degree in Marketing, Business Administration, Communication Arts, or any related business course.

• Highly proficient in the use of Excel, with intermediate level an advantage.

• 6-day workweek, Willing to work at Best Value Factory Outlet Corp located at Calle Industria Bagumbayan Quezon City