Assistant Restaurant Manager

Private Advertiser; Santo Niño 1st; On-site; PHP 335,000 - 670,000; Full time

Job summary

Private Advertiser in the Philippines is seeking a Restaurant Manager to oversee daily operations and ensure a consistently high standard of service across all hours. You will lead, motivate, and supervise the restaurant team, manage reservations and seating, upsell and promote menu items, and coordinate with suppliers while maintaining safety and hygiene.

The role requires at least 3 years of restaurant experience, a valid Food Hygiene Certificate, strong communication, teamwork, and

Qualifications

• At least 3 years of restaurant experience in a supervisory/manager role.
• Valid Food Hygiene Certificate.
• Excellent communication and problem-solving skills.
• Able to work split shifts, public holidays and weekends.
• Able to work in a team.
• Singaporeans only.

Responsibilities

• Oversee day-to-day operations to ensure smooth, consistent service.
• Coordinate opening/closing procedures, cash handling, and safety compliance.
• Plan staff schedules to cover peak and off-peak periods.
• Lead, motivate, and supervise staff to meet service standards.
• Welcome customers, manage reservations, and provide menu recommendations.
• Address customer inquiries and resolve complaints to protect guest satisfaction.
• Drive sales through upselling and promotional activities.
• Monitor stock, inventory, and daily cash operations.
• Liaise with customers, suppliers, and team for smooth operations.
• Maintain food hygiene and workplace safety standards.
• Handle ad-hoc duties as assigned.

Skills

Excellent communication

Problem solving

Teamwork

Customer service

Education

Food Hygiene Certificate

Job description

Responsibilities:

You will support the Restaurant Manager in overseeing the daily operations of the restaurant and ensuring a consistently high standard of service. Your key responsibilities will include:

• Oversee and coordinate the day-to-day operations of the restaurant, ensuring smooth, efficient, and consistent service throughout all operating hours.




• Take responsibility for the restaurant’s opening and closing procedures, ensuring all operational, security, safety, and cash-handling requirements are properly completed.




• Plan and organize staff schedules and shifts to ensure adequate manpower and smooth operations during peak and non-peak periods.




• Lead, motivate, and supervise the restaurant team, ensuring employees consistently adhere to company policies, service standards, and operating procedures.

• Welcome and engage customers, oversee table reservations and seating arrangements, and provide knowledgeable recommendations on menu items, food and beverage selections, and liquor choices.




• Manage phone reservations and customer enquiries, including handling reservation requests during staff break periods where required.




• Ensure consistently high standards of food and beverage service, with a strong focus on customer satisfaction and overall guest experience.




• Respond promptly and professionally to customer feedback, enquiries, and complaints, taking appropriate action to resolve issues and maintain positive customer relationships.




• Maximize sales opportunities and support revenue growth through effective service management, upselling, promotions, and customer engagement.




• Monitor restaurant performance and implement strategies to achieve business objectives, improve sales, control operating costs, and maximize profitability within the approved budget.




• Monitor stock levels and inventory, coordinate replenishment, control wastage, and ensure proper storage and stock-control procedures are maintained.




• Manage daily cash operations, including cash drawers, cash reconciliation, petty cash, and other financial controls in accordance with company procedures.




• Liaise effectively with customers, employees, suppliers, sales representatives, and other business partners to ensure smooth day-to-day operations.




• Ensure that appropriate food hygiene, sanitation, health, and workplace safety standards are consistently maintained throughout the restaurant.




• Handle daily administrative duties, operational paperwork, reports, records, and other documentation accurately and in a timely manner.




• Identify and implement improvements to restaurant operations, service standards, work processes, and overall business performance.




• Maintain a professional, positive, and team-oriented working environment while ensuring high standards of discipline, communication, and accountability.




• Perform other ad-hoc duties and responsibilities as assigned by management.

Requirements:

• At least 3 years of working experience in the same capacity in restaurants




• Valid Food Hygiene Certificate




• Excellent communication skills and problem solving skills




• Able to work split shift, public holidays and weekends




• Able to work in a team




• Singaporeans only