Assistant Operations Manager (Aesthetic Clinic) #10333

Anradus Pte. Ltd.; Santo Niño 1st; On-site; PHP 3,464,000 - 4,453,000; Full time

Job summary

Anradus Pte. Ltd. is seeking an Assistant Operations Manager for its aesthetic clinic network. The role oversees daily operations across outlets, ensuring policy compliance, service standards, inventory control, and collaborative initiatives with internal teams.

The ideal candidate has 3+ years in operations/outlet management, strong planning and communication skills, and proficiency with Microsoft Office and business systems. Office-based role with occasional travel to outlets.

Qualifications

• Diploma or Degree in Business Administration, Operations Management or a relevant discipline.
• Minimum 3 years of relevant experience in operations/outlets management or similar.
• Strong planning, coordination, organisational and problem-solving abilities.
• Effective communication and interpersonal skills with internal and external teams.
• Proficient in Microsoft Office and familiar with operational/business management systems.
• Capable of handling multiple responsibilities in a fast-paced environment.
• Willing to travel between outlets as required.

Responsibilities

• Support daily operations across all outlets ensuring adherence to company policies and procedures.
• Conduct regular checks on outlet standards including grooming, service and cleanliness.
• Oversee inventory activities including stock level monitoring and purchase ordering.
• Liaise with Marketing, Accounts, Logistics and other teams to support promotions and launches.
• Arrange servicing and repairs of outlet equipment with vendors and contractors.
• Manage staff scheduling, leave arrangements and knowledge assessments.
• Monitor licences and certifications, ensuring renewals are timely.
• Assist with quality and compliance reviews and corrective actions.
• Coordinate IT matters including troubleshooting and hardware/software purchases.
• Supervise facilities, HVAC, lighting, CCTV and related equipment.
• Compile and maintain operational reports and records.
• Identify concerns and coordinate with stakeholders for timely resolution.
• Undertake other duties and projects as assigned.

Skills

Operations management

Staff coordination

Vendor management

Project coordination

Communication

Problem solving

Education

Diploma or Degree in Business Administration / Operations

Tools

Microsoft Office

ERP/POS systems

Job description

Assistant Operations Manager (Aesthetic Clinic) #10333

Industry/ Organization Type
Aesthetic Clinic

Position Title
Assistant Operations Manager (Outlets)

Working Location
Novena/ Orchard

Working Hours
5 Days, Monday – Friday (10am – 7pm)

Salary Package
Basic Salary + Variable Bonus

Duration
Permanent

Key Responsibilities

• Support the management of daily operations across all outlets, ensuring adherence to company policies, operating procedures and applicable regulations.

• Conduct regular checks on outlet standards, covering staff attendance, grooming, service standards, cleanliness and overall premises condition.

• Oversee inventory activities, including stock level monitoring, demand forecasting, purchase ordering and maintenance of accurate inventory records.

• Liaise with Marketing, Accounts, Logistics and other internal teams to support promotions, product launches, treatments and operational projects.

• Arrange and follow up on the servicing, maintenance and repair of outlet equipment, facilities and operational systems with vendors and contractors.

• Manage staff scheduling, leave arrangements and employee knowledge assessments.

• Monitor all required licences, permits and certifications, ensuring regulatory requirements are fulfilled and renewals are completed within the stipulated timelines.

• Assist with internal quality and compliance reviews, ensuring identified issues are properly addressed and corrective actions are followed through.

• Coordinate IT-related matters, including technical troubleshooting, equipment servicing and the purchase of hardware and software.

• Supervise general facilities and maintenance matters, including air-conditioning, lighting, CCTV systems and other outlet-related equipment.

• Compile and maintain regular operational reports, records and supporting documentation as required.

• Proactively identify operational concerns and liaise with the relevant stakeholders to facilitate timely resolution.

• Undertake other duties and projects as assigned by management.

Requirements

• Diploma or Degree in Business Administration, Operations Management or a relevant discipline.

• Minimum 3 years of relevant experience in operations, outlet management or a similar position.

• Strong planning, coordination, organisational and problem-solving abilities.

• Effective communication and interpersonal skills, with the ability to collaborate with internal teams and external service providers.

• Proficient in Microsoft Office and familiar with the use of operational or business management systems.

• Capable of handling multiple responsibilities and competing priorities in a fast-paced operational environment.

• Willing to travel between outlets as and when required.

Application Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.