Assistant Manager, Product Performance and Analytics

aia; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

AIA is seeking a Product Manager to oversee the BPLAC product and fund portfolios, driving value against KPIs and implementing corrective actions as needed. The role focuses on performance tracking, pricing strategies, and ensuring alignment with company targets.

You will generate regular performance reports, analyze customer demographics, monitor launches, and collaborate with actuarial, distribution, and analytics teams to support strategic planning and business plans.

Qualifications

• Bachelor's degree in Finance, Business or data-related field.
• At least 3 years' experience in the insurance industry.
• Strong mathematical skills and ability to analyze financial data.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Proficient in Excel; SAS knowledge is a plus.

Responsibilities

• Tracks product performance vs business objectives and implements corrective measures to hit targets.
• Provides sales support through regular product performance reports for strategy development.
• Monitors performance of launched products through reports and analysis of product strategy.
• Recommends target product mix and monitors actual mix against goals.
• Monitors customer complaints on product and fund performance; conducts root cause analysis.
• Coordinates with Actuarial on factors affecting VONB and related margins.
• Collaborates with Distribution Support for promotion of products in focus.
• Supports preparation of business plans and strategies aligned with forecasts.
• Performs ad-hoc data analysis and creates dashboards and BI materials.
• Drove personal development via Development Action Plan; performs other tasks as needed.

Skills

Mathematical skills

Analytical mindset

Problem solving

Attention to detail

Ownership & accountability

Data analytics experience

Education

Bachelor's Degree in Finance, Business or data-related field

Tools

Excel

SAS

Job description

Bring your career aspirations to life with AIA!

This position is responsible for managing the existing BPLAC product and fund portfolio against customer value and set KPIs, and recommends and implements corrective measures (e.g. pull-out, repricing) of existing products as necessary.

• Tracks product performance vs. business objectives, puts in place levers that will allow the company to hit VONB, product mix or other relevant targets mandated by company strategy, recommends and implements corrective measures to ensure achievement of set goals;
• Provides sales support through regular report generation of product performance for strategy development according to Territory, Area/Division, per distribution channel, in coordination with Business Analytics and Distribution teams;
• Monitors performance of newly launched products through report generation and analysis of product strategy, e.g. analysis of customer demographics to ensure penetration of target market segment;
• Provides baseline recommendation on target product mix, sets strategies to achieve target, and monitors actual product mix;
• Monitors customer complaints on product and fund performance, performs root cause analysis to determine possible remedial actions, as necessary;
• Coordinates with Actuarial on factors affecting VONB and VONB margin, GOE allowables and its correlation to VONB;
• Collaborates with Distribution Support for promotion of product/s in-focus;
• Supports preparation of business plans and strategies to align with company forecasts and goals;
• Performs ad-hoc data analysis and prepares reporting dashboards and other business intelligence materials as needed;
• Drives personal development through realization of Development Action Plan; and
• Performs other tasks as may be required by the immediate supervisor.

MINIMUM JOB REQUIREMENTS

• Bachelor's Degree preferably in Finance, Business or other data-related field
• At least 3 years' experience in the insurance industry. Insurance knowledge is a must
• Strong mathematical skills, capable of gathering and analyzing financial data, with background in data analytics roles
• Strong analytical and problem-solving skills, capable of analyzing and organizing data into insightful recommendations
• Excellent attention to detail and organizational skills
• Highly adept at using Excel to process and prepare data. Experience in using advanced business intelligence software e.g. SAS is an advantage.
• Self-motivated, independent, with a strong sense of ownership and accountability

Build a career with us as we help our customers and the community live healthier, longer, better lives.