Lucky Fortune Manpower Services Corporation
Job Description
Job Summary:
The Assistant Account Manager supports the Account Manager in handling client accounts, maintaining strong client relationships, and ensuring smooth coordination between clients and internal departments. This role assists in recruitment coordination, payroll monitoring, documentation, and overall account servicing to ensure client satisfaction and operational efficiency.
Key Responsibilities:
- Assist in managing and maintaining assigned client accounts
- Coordinate with clients regarding manpower requests, deployment updates, and concerns
- Support recruitment activities such as screening applicants, scheduling interviews, and endorsing candidates
- Monitor attendance, payroll concerns, and employment status of deployed personnel
- Prepare reports related to manpower deployment, billing, and account updates
- Ensure timely submission of required documents to clients
- Handle client inquiries and resolve concerns in coordination with HR and Operations
- Maintain accurate employee and client records
- Support account renewal, billing follow-ups, and contract documentation
- Perform administrative tasks as assigned by the Account Manager
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Human Resource Management, or related field
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Ability to handle multiple accounts and deadlines
- With experience in recruitment or client servicing is an advantage