ASSISTANT IT DIRECTOR

HOP INN Hotel Ermita Inc.; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

HOP INN Hotel Ermita Inc. is looking for an IT leader to define and execute the company’s IT strategy and technology roadmap. You will oversee enterprise IT infrastructure, drive digital transformation initiatives, and ensure compliance with data privacy regulations.

The role requires strong leadership skills to develop the local IT team and manage vendor relationships effectively while optimizing the IT budget for maximum returns.

Responsibilities

• Define and execute the IT strategy aligned with business goals.
• Oversee enterprise IT infrastructure and management.
• Drive digital transformation initiatives to improve efficiency.
• Act as Data Protection Officer ensuring compliance with privacy regulations.
• Lead local IT teams and vendor management.
• Optimize IT budget and monitor technology expenditures.

Job description

RESPONSIBILITIES

Strategic Leadership & Governance

• Define, lead, and execute the IT strategy and multi-year technology roadmap aligned the company's business goals and expansion plans.
• Serve as IT advisor to senior leadership, providing insights, risk assessments, and technology-driven recommendations.
• Align IT policies, standards, and governance frameworks to ensure consistency, scalability, and compliance across all locations.

IT Operations & Infrastructure

• Oversee the planning, implementation, and management of enterprise IT infrastructure, including networks, servers, cloud platforms (e.g. Azure), cybersecurity, and data systems.
• Ensure high system availability, reliability, performance, and disaster recovery readiness across all hotel properties and corporate offices.
• Lead pre-opening and post-opening IT planning and deployment for new hotels, ensuring standardized, timely, and cost-effective implementation.

Digital Transformation & Innovation

• Drive digital transformation initiatives to improve operational efficiency, automation, reporting, and guest experience.
• Encourage the adoption of emerging technologies and innovative solutions that support hospitality and retail operations.
• Ensure effective integration of core systems such as PMS, POS, ERP, CRM.

Data Privacy, Security & Compliance (DPO Role)

• Act as the Data Protection Officer, ensuring compliance with applicable data privacy regulations, including the Philippine Data Privacy Act of 2012 and relevant international regulations.
• Oversee data protection governance, training, and continuous improvement initiatives.

People Leadership & Vendor Management

• Lead, mentor, and develop the local IT, fostering a culture of accountability, collaboration, continuous improvement, and innovation.
• Manage relationships with third-party vendors, IT service providers, and technology partners, including contract negotiation, SLA management, and performance evaluation.
• Collaborate closely with operations, finance, marketing, and corporate teams to ensure IT solutions support business needs.

Financial & Resource Management

• Prepare, manage, and optimize the IT budget, ensuring cost efficiency and maximum return on technology investments.
• Monitor technology expenditures, vendor costs, and capital investments to align with organizational priorities.