Assistant F&B Retail Manager: Café Ops & Guest Experience

BACHA COFFEE PTE LTD; Santo Niño 1st; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Daily Meal Allowance

Daily Shift Allowance

13th Month Salary

Monthly Incentives

Birthday Incentives

Staff Discount

Panel Doctors

Branding

Job summary

BACHA COFFEE PTE LTD in the Philippines is seeking an Assistant F&B Retail Manager to lead daily operations across our Coffee House and Boutiques. You will coordinate front-of-house and kitchen activities, supervise staff, manage rosters, and ensure top-quality service for every guest.

This role requires attention to food safety, inventory control, cash handling, and delivering excellent customer experiences.

Qualifications

• Experience in F&B retail operations and guest service.
• Ability to supervise staff and coordinate front/back-of-house activities.
• Strong focus on food safety and cleanliness.

Responsibilities

• Assist Store Manager in managing day-to-day operations of the Coffee House & Boutiques.
• Ensure grooming standards and SOP adherence by all staff.
• Prepare weekly rosters and maintain service standards.
• Supervise service staff to ensure timely and friendly guest experiences.
• Handle guest inquiries, take orders, and coordinate kitchen/service staff.
• Direct and coordinate activities between kitchen and service staff.
• Oversee coffee services and catered events, ensuring neatness of ware.
• Assist in setup/clear down and ensure compliance with SFA food safety rules.
• Record daily sales, inventory, and keep product catalog updated.

Skills

Customer service

Leadership

Cash handling

Food safety

Inventory management

Tools

POS system

Job description

BACHA COFFEE PTE LTD in the Philippines is seeking an Assistant F&B Retail Manager to lead daily operations across our Coffee House and Boutiques. You will coordinate front-of-house and kitchen activities, supervise staff, manage rosters, and ensure top-quality service for every guest.

This role requires attention to food safety, inventory control, cash handling, and delivering excellent customer experiences.