Assistant Branch Head

Legend of Ice Recruitment & Services Incorporated; Mandaluyong; On-site; PHP 334,800 - 446,400; Full time

Job summary

A recruitment agency is seeking an Assistant Branch Head in Mandaluyong. This position involves supporting the Branch Head to oversee daily operations, ensuring efficient service delivery, and achieving business targets. Candidates should possess at least a Bachelor's degree in a related field and have supervisory experience. The role also requires handling customer interactions professionally and assisting in staff management. Immediate start is preferred.

Qualifications

• At least 1 year of supervisory or management experience.
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Branch Head in supervising daily branch operations.
• Support the implementation of company policies and operational standards.
• Monitor branch performance to ensure targets and KPIs are met.
• Handle customer concerns and inquiries professionally.

Skills

Supervisory skills

Customer service

Communication

Education

Bachelor’s degree in Business Administration or related field

Job description

The Assistant Branch Head supports the Branch Head in overseeing daily branch operations, ensuring efficient service delivery, achievement of business targets, and compliance with company policies. This role assists in managing staff, monitoring performance, and maintaining excellent customer relations to ensure smooth and profitable branch operations.

Job Requirements

• Willing to work in Robinson Antipolo
• Bachelor’s degree in Business Administration, Management, or related field (preferred)
• At least 1 year of supervisory or management experience
• Complete mandatories requirements
• Can Start ASAP

Responsibilities

• Assist the Branch Head in supervising daily branch operations and administrative activities
• Support the implementation of company policies, procedures, and operational standards
• Monitor branch performance and help ensure targets and KPIs are met
• Assist in managing, training, and evaluating branch staff
• Handle customer concerns, inquiries, and complaints professionally
• Ensure proper documentation, reporting, and record-keeping
• Help maintain inventory control, cash handling, and operational accuracy
• Coordinate with head office and other departments as needed
• Act as Branch Head in their absence when required