Assistant Branch Head

Legend of Ice Recruitment & Services Incorporated; Caloocan; On-site; PHP 334,800 - 446,400; Full time

Job summary

A reputable recruitment agency in the Philippines seeks an Assistant Branch Head to support daily operations and achieve business targets. The role involves supervising staff, ensuring compliance with policies, and enhancing customer service. Ideal candidates should possess a Bachelor's degree and supervisory experience, alongside strong leadership and communication skills. Proficiency in MS Office is essential for this position.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in a supervisory or assistant management role.
• Strong leadership and team management skills.

Responsibilities

• Assist the Branch Head in overseeing daily branch operations.
• Support the implementation of business strategies to achieve targets.
• Supervise and motivate branch staff for high performance.

Skills

Leadership

Customer service

Communication

Problem-solving

Education

Bachelor's degree in Business Administration, Management, Finance, or related field

Tools

MS Office

Job description

The Assistant Branch Head supports the Branch Head in managing daily branch operations, achieving business targets, and ensuring excellent customer service. This role involves supervising staff, maintaining compliance with company policies, and contributing to the branchs growth and profitability.

Responsibilities

• Assist the Branch Head in overseeing daily branch operations and administration
• Support the implementation of business strategies to achieve branch targets
• Supervise, guide, and motivate branch staff to ensure high performance
• Ensure excellent customer service and handle escalated customer issues
• Monitor sales performance, operational efficiency, and service quality
• Ensure compliance with company policies, procedures, and regulatory requirements
• Prepare and review reports related to sales, operations, and staff performance
• Assist in staff training, performance evaluations, and disciplinary actions
• Manage branch resources, cash handling (if applicable), and inventory control
• Act as Branch Head in their absence and ensure smooth branch functioning

Job Requirements

• Bachelors degree in Business Administration, Management, Finance, or a related field
• Proven experience in a supervisory or assistant management role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Good problem-solving and decision-making skills
• Ability to work under pressure and meet targets
• Proficiency in MS Office and relevant management systems