Asset Technician Specialist

GoTeam

Cebu City

On-site

PHP 406,000 - 487,000

Full time

28 hours ago

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Benefits offered by this job

Free AI Certification

Industry-leading HMO

Laptop + second monitor provided

₱1M life insurance

Job summary

GoTeam in Cebu City is seeking an Asset Technician Specialist for IT Asset Management to own assets from arrival to disposal. You will document each step, coordinate shipments, verify receipts, and use AI-driven improvements to speed up workflows.

The role requires 2+ years in asset management or IT support, on-site work at Cebu IT Park, and a fixed 10:00 AM–7:00 PM schedule. Competitive benefits included.

Qualifications

2+ years in asset management, IT support, or related role.
Direct ownership of asset records, tagging, deployment/retrieval documentation, and inventory reconciliation.
Familiarity with audit processes and compliance for asset handling.
Ability to troubleshoot hardware and software issues.

Responsibilities

Oversee deployment, replacement, upgrades, transfers, retrieval, and disposal of assets.
Maintain accurate records and tagging for all equipment, furniture, and fixtures.
Reconcile physical inventory against the asset register.

Skills

Asset management

IT support

Audit processes

Troubleshooting hardware/software

Onsite work

Tools

Asset management software

Job description

Asset Technician Specialist – IT Asset Management (Up to ₱40K | Onsite | Day Shift | FREE AI Certification)

Cebu City | Onsite (IT Park) | 10:00 AM–7:00 PM | Tuesday to Saturday

You own the physical and recorded truth of every asset GoTeam puts into a team member's hands — from the moment equipment arrives from a supplier to the day it's retrieved, transferred, or retired. This role exists because assets that aren't tracked, tagged, and verified become losses, audit gaps, and downtime the business can't afford as it scales.

Day-to-day, you inspect and document equipment on receipt and return, coordinate shipments and warranty checks with couriers and suppliers, reconcile physical inventory against the asset register, and keep team members informed through every deployment and pick-up. This suits someone who treats accuracy as non-negotiable, wants hands-on ownership over a full asset lifecycle, and is ready to build AI-driven ways to make the process faster and tighter.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

2+ years in asset management, IT support, or a related role, preferably in a BPO or IT-driven environment
Direct ownership of asset records, equipment tagging, deployment/retrieval documentation, and inventory reconciliation
Familiarity with audit processes and compliance requirements for asset handling
The ability to troubleshoot hardware and software issues effectively
The ability and willingness to work onsite in Cebu IT Park on a fixed day shift (10:00 AM–7:00 PM)

STRONG SIGNALS

Hands‑on experience with asset management or ITAM software
Exposure to warranty claims and supplier coordination
Experience in a BPO or large, multi‑site environment
Demonstrated use of AI tools or automation to improve an operational process

RESPONSIBILITY PILLARS

Asset Lifecycle Management

You own every asset from arrival to disposal — nothing moves without a record.

Oversee deployment, replacement, upgrades, transfers, retrieval, and disposal of assets
Maintain accurate records and tagging for all equipment, furniture, and fixtures
Reconcile physical inventory against the asset register

Receiving & Delivery Verification

You are the checkpoint that guarantees what was ordered is what actually arrived.

Coordinate with security to confirm delivery reports match units received
Sign off on delivery reports and verify completeness
Inspect equipment on receipt and return, documenting condition through video

Logistics & Shipping Coordination

You keep equipment moving to the right people on the right timeline.

Pack and ship equipment, coordinating couriers for delivery, retrieval, and warranty checks
Monitor shipments through to delivery confirmation
Select courier options that protect timeliness

Team Member Communication

You run the end‑to‑end shipping experience so team members are never left guessing.

Notify team members of shipping and pick‑up details
Confirm successful delivery and receipt of equipment
Issue Gate Passes and Transfer Request Forms

You build the tools that make asset operations faster and more accurate.

Develop and deploy AI solutions and agents to optimize asset workflows
Identify manual, repetitive processes ready for automation

ABOUT GOTEAM

Founded in 2014, GoTeam is a global outsourcing and AI‑enabled operations partner that builds and manages high‑performing offshore teams for international clients. We combine Filipino talent with structured systems and modern technology to deliver reliable, scalable support across business functions. Great Place to Work® certified for five consecutive years, GoTeam operates at the intersection of operational excellence and people care.

GoTeam is a People‑First Organization

Values:

We believe in empowering our team members with growth, stability, and purpose—building careers, not just filling roles.

Benefits:

Industry‑leading HMO with dependent coverage, ₱1M life insurance, 25 paid time‑off credits, company‑provided equipment, Masterclass and LinkedIn Learning access, wellness programs, and family support services.

Giving back:

Through GoTeam Cares, we create opportunities for our people to contribute meaningfully to Filipino communities.

GoTeam is an AI‑Driven Organization

We are committed to jointly: (1) empowering the next generation with AI (2) an action orientation grounded in Gratitude, Humility, and a thirst for Discovery. At GoTeam, the entire internal team is supported by a public commitment to AI, including:

Educating 100,000 Filipinos on AI
The GoTeam Founder, Matt Kesby’s book Untangling AI and two associated businesses: Multiplai.tech and aicoaches.com
Internal staff servicing the business focused solely on AI

Everyone at GoTeam has the ability to and is ENCOURAGED to implement AI. AI is front and center and will be pursued more vigorously going forward—everyone will be EXPECTED to implement AI. You will have unlimited support to drive AI implementations inside the business.

BENEFITS OF GOTEAM

Accelerate Your Personal Growth

Company‑provided laptop + second monitor
Industry‑best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds and vision reimbursement)
Option to enroll up to 4 additional dependents via salary deduction
Membership in GoTeam Sports Club, Yoga, and Wellness Programs

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