Aspiring Customer Care Agent – Launch Your Career

Neksjob Philippines; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an entry-level Call Center Agent in Mandaluyong to assist customers via phone, email, and chat. The role focuses on resolving inquiries and providing accurate product information while maintaining professional communication.

The position requires strong communication, active listening, and basic computer skills, with training provided. On-site, full-time employment with opportunities for performance-based incentives.

Qualifications

• No experience required (entry-level)
• High School education required
• Full-time on-site position

Responsibilities

• Handle inbound calls regarding accounts, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues calmly and professionally.
• Resolve concerns promptly to fix issues on first contact.
• Maintain accurate records of all customer interactions and account changes.

Skills

Strong communication

Attentive listening

Basic computer skills

Education

High School diploma

Job description

Neksjob Philippines is seeking an entry-level Call Center Agent in Mandaluyong to assist customers via phone, email, and chat. The role focuses on resolving inquiries and providing accurate product information while maintaining professional communication.

The position requires strong communication, active listening, and basic computer skills, with training provided. On-site, full-time employment with opportunities for performance-based incentives.