Aspiring Café Manager: Leadership & Operations Trainee

Pao Brew Cafe; Makati; On-site; PHP 279,000 - 446,400; Full time

Job summary

A popular cafe in Metro Manila seeks a leader to oversee staff and ensure high-quality customer service. Responsibilities include managing team performance, coordinating with kitchen and bar, preparing shift reports, and maintaining health standards. The ideal candidate will have strong supervisory skills, excellent conflict resolution abilities, and experience in food services. This role offers a dynamic environment focused on customer satisfaction and operational efficiency.

Qualifications

• Proven experience in supervising food service staff.
• Excellent customer service and conflict resolution skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Oversee and motivate cafe staff during shifts.
• Ensure high-quality customer service and guest satisfaction.
• Coordinate operations with kitchen and bar departments.
• Prepare shift reports and track staff performance.
• Ensure compliance with health and safety standards.
• Handle unexpected situations efficiently.

Job description

A popular cafe in Metro Manila seeks a leader to oversee staff and ensure high-quality customer service. Responsibilities include managing team performance, coordinating with kitchen and bar, preparing shift reports, and maintaining health standards. The ideal candidate will have strong supervisory skills, excellent conflict resolution abilities, and experience in food services. This role offers a dynamic environment focused on customer satisfaction and operational efficiency.