AREA SUPERVISOR

J&T EXPRESS; Metro Manila; On-site; PHP 60,000 - 100,000; Full time

Job summary

J&T EXPRESS in Ortigas Pasig is seeking a Store/Business Manager to oversee operations, ensure efficiency, and maintain profitability across branches. The role requires strong leadership, strategic planning, and a solid background in logistics or e-commerce.

The candidate will report to senior management, coordinate with supervisors, and drive performance by applying key metrics and SOPs. 6 days/week, 8:30am–5:30pm, on-site.

Qualifications

• Graduate of Business Administration, Business Management, or similar field.
• 2–3 years experience as store or business manager, preferably in a related field.
• Strong background in Logistics Operations or E-Commerce.

Responsibilities

• Oversees operations to ensure efficiency and prevent operational errors.
• Familiarizes self with standards and objectives to be discharged to all units.
• Establishes compliance with SOPs.
• Addresses operational and relational problems with practical solutions.
• Assumes sound financial management to keep branches profitable.
• Evaluates people and performance using key metrics and improves relations.
• Leads Supervisors for effective collaboration towards goals.
• Assists upper management in decision towards expansion or other ventures.
• Regularly reports to senior executives on progress and issues.
• Follows protocol before major decisions involving business processes.

Skills

Communication

Leadership

Operations optimization

Reporting

Strategic management

Performance metrics

Problem-solving

Excel

Education

Bachelor's degree in Business Administration/Management

Job description

QUALIFICATIONS

• 1. Graduate of Business Administration, Business Management, or similar field.


• 2. With at least 2 to 3 years experience as store or business manager, preferably in a related field.


• 4. Strong background in Logistics Operations or E-Commerce.

KNOWLEDGE, SKILLS, & ABILITIES

• 1. Exceptional communication and interpersonal skills.


• 2. Proven excellent organizational and leadership abilities.


• 3. Thorough understanding on the optimization of service operations and standards to achieve success.


• 4. Ability to prepare and present report in all mediums.


• 5. Knowledgeable in Strategic Management with strong business acumen.


• 6. Knowledge in performance evaluation metrics.


• 7. Problem-solving abilities and can relate to all levels of organization hierarchy


• 8. Microsoft excel proficiency ( Vlook up/Xlook up, formula's)

DUTIES AND RESPONSIBILITIES

• 1. Conscientiously oversees operations to ensure efficiency and prevent operational errors.


• 2. Consistently familiarizes self with the standard and objectives to be discharged to all units where he/she is accountable.


• 3. Establishes firm compliance with SOPs.


• 4. Consistently deals with operational and relational problems by providing (creative) practical solutions to deter further build out of problems that will affect overall business operations.


• 5. Assumes sound financial management to guarantee that branches will be profitable and stay within the expense budget.


• 6. Makes objective evaluation of people and performance using key metrics and immediately addresses issue/s to improve relationships and operations.


• 7. Leads team of Supervisors for effective collaboration towards the attainment of set goals.


• 8. Assist upper management in decision towards business expansion or other business endeavors.


• 9. Regularly reports to senior executives on all progress and issues of the operations within his/her area of control.


• 10. Follows established protocol before making any major decisions involving business process, specifically matters involving legal actions.

WORK LOCATION: ORTIGAS PASIG

WORK SCHEDULE: 6 DAYS A WEEK ONE DAY OFF (8:30 am to 5:30 pm)