Area Supervisor

Pacific Instyle Hospitality Corporation; Manila; On-site; PHP 446,000 - 670,000; Full time

Job summary

A hospitality management firm in Manila is seeking a Branch Supervisor to oversee daily operations, manage sales targets, and ensure compliance with policies. The ideal candidate will have strong leadership skills, experience in inventory management, and the ability to conduct audits effectively. Responsibilities include maintaining communication with clients and preparing performance reports. This role is critical to the branch's success and operational integrity.

Qualifications

• Ability to analyze sales data and identify trends.
• Strong communication and leadership skills.
• Experience in inventory management and auditing.

Responsibilities

• Oversee daily operations of the branch.
• Manage sales targets and performance.
• Conduct audits of received stock and ensure quality.
• Create staffing schedules and address HR issues.
• Maintain communication with clients and management.
• Prepare daily performance, sales, attendance, cash reports.
• Manage petty cash according to policy and request replenishments.
• Ensure compliance with company policies and conduct staff training.
• Develop contingency plans and train staff for emergencies.
• Cover shifts as needed and supervise subordinates.

Skills

Inventory management

Auditing

Staff supervision

Communication skills

Reporting

Job description

Overview

The Branch Supervisor plays a crucial role in overseeing the daily operations of a specific branch within an organization. They are responsible for ensuring the smooth functioning of processes, adherence to company policies, and effective communication between branch employees and higher management.

Primary Duties and Responsibilities

1. Sales and Profitability

• Review sales targets and performance regularly.
• Analyze sales data to identify trends and opportunities.
• Collaborate with the business development team to develop strategies for achieving targets.

2. Receiving and auditing of inward stock

• Efficiently receive all incoming inventory shipments at the branch.
• Conduct thorough audits of received stock to ensure accuracy and quality and follow the standards :
• Correct qty per order
• 3 months from expiry
• Issue IR damages and below standard merchandise and return items to supplier and ensure that it is properly accounted
• Implement proper storage and labeling procedures for organized inventory management.
• Collaborate with the procurement team to address any issues related to incoming stock.
• Maintain accurate records of received

3. Audit and Financial Integrity

• Supervise and control of the warehouse system including approval of transactions .
• Conduct regular WNL / route audits to prevent pilferage.
• Implement control and Document audit findings and report to higher management.

4. Manpower Management

• Create a duty roster and ensure adequate staffing levels.
• Address any HR-related issues promptly and in accordance with company policies.

5. Client Relations

• Assist and address clients' concerns and provide timely resolutions.
• Collaborate with WNL and business development for upselling of pantry supply .

6. Communication and Reporting

• Maintain open communication channels with branch employees and management.
• Prepare and submit daily performance report
• Sales
• Manpower attendance
• Machine DNR
• Cash report
• Escalate any significant issues or deviations from targets to higher management.

7. Petty cash management

• Adhere strictly to the organization's petty cash policy and guidelines.
• Take responsibility for requesting replenishment of petty cash as needed.
• Utilize petty cash exclusively for warehouse-related expenses in a responsible manner.
• Seek approval for any non-routine or significant petty cash expenditures

8. Compliance and Policy Adherence

• Ensure all branch activities comply with company policies and regulations.
• Conduct regular training sessions to educate staff on compliance requirements.
• Monitor and enforce adherence to all relevant policies and procedures.

9. Emergency Response and Contingency Planning

• Develop and maintain a contingency plan for emergencies or disruptions.
• Train staff on emergency procedures and protocols.
• Ensure all necessary resources are available to respond effectively to any unforeseen events.

COVER SHIFT

Performs any tasks assigned / directed to their subordinates in their absence