Branch Operations Supervisor

Harbest Agribusiness Corporation; Pasig; On-site; PHP 279,000 - 502,000; Full time

Job summary

Harbest Agribusiness Corporation is seeking a Branch Supervisor to manage daily branch operations, drive sales, and ensure excellent customer service. You will supervise staff, coordinate schedules, and maintain inventory accuracy while upholding company policies and safety standards. Weekend work and travel may be required.

The role focuses on leadership, training, and operational excellence to support the Branch Manager in achieving branch performance goals and customer satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Agriculture, or related field.
• 2–3 years of experience in retail, sales or branch operations with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Experience with NetSuite ERP or similar systems is an advantage.
• Willing to work on weekends and travel when required.

Responsibilities

• Supervise and coordinate the daily operations of the branch.
• Monitor branch sales performance and support the team in achieving sales targets.
• Ensure excellent customer service by addressing customer inquiries, concerns, and complaints promptly.
• Supervise, coach, and motivate branch staff to improve productivity and performance.
• Prepare staff schedules and monitor attendance and punctuality.
• Ensure accurate inventory management, including receiving, stock monitoring, stock transfers, and periodic inventory counts.
• Maintain proper product display, cleanliness, and organization of the branch.
• Ensure compliance with company policies, operational procedures, and safety standards.
• Monitor cash handling procedures and assist in maintaining accurate sales and financial records.
• Coordinate with the warehouse and other departments regarding stock availability and replenishment.
• Prepare and submit required operational, sales, and inventory reports.
• Assist in implementing branch promotions, marketing activities, and company programs.
• Handle basic administrative tasks related to branch operations.
• Perform other duties as assigned by management.

Skills

Leadership

Team management

Communication

Problem solving

Time management

Customer service

Education

Bachelor's degree in Business Administration, Marketing, Agriculture, or related field

Tools

Microsoft Office

NetSuite ERP

Job description

The Branch Supervisor is responsible for overseeing the daily operations of the branch, ensuring excellent customer service, efficient inventory management, achievement of sales targets, and compliance with company policies and procedures. The role supervises branch personnel, maintains operational excellence, and supports the Branch Manager in driving overall branch performance.

Key Responsibilities

Branch SupervisorJob Summary

The Branch Supervisor is responsible for overseeing the daily operations of the branch, ensuring excellent customer service, efficient inventory management, achievement of sales targets, and compliance with company policies and procedures. The role supervises branch personnel, maintains operational excellence, and supports the Branch Manager in driving overall branch performance.

Key Responsibilities

• Supervise and coordinate the daily operations of the branch.
• Monitor branch sales performance and support the team in achieving sales targets.
• Ensure excellent customer service by addressing customer inquiries, concerns, and complaints promptly.
• Supervise, coach, and motivate branch staff to improve productivity and performance.
• Prepare staff schedules and monitor attendance and punctuality.
• Ensure accurate inventory management, including receiving, stock monitoring, stock transfers, and periodic inventory counts.
• Maintain proper product display, cleanliness, and organization of the branch.
• Ensure compliance with company policies, operational procedures, and safety standards.
• Monitor cash handling procedures and assist in maintaining accurate sales and financial records.
• Coordinate with the warehouse and other departments regarding stock availability and replenishment.
• Prepare and submit required operational, sales, and inventory reports.
• Assist in implementing branch promotions, marketing activities, and company programs.
• Handle basic administrative tasks related to branch operations.
• Perform other duties as assigned by management.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Agriculture, or any related field.
• At least 2–3 years of experience in retail, sales, or branch operations, with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Good problem-solving and decision-making abilities.
• Proficient in Microsoft Office applications.
• Experience using NetSuite ERP or similar inventory/ERP systems is an advantage.
• Strong organizational and time management skills.
• Willing to work on weekends, holidays, and travel when required.

Competencies

• Leadership and People Management
• Customer Service Orientation
• Sales and Business Development
• Inventory and Operations ManagementPlanning and Organization
• Communication Skills
• Problem Solving and Decision Making
• Accountability and Integrity