Area Supervisor

ZHW CCTV Parts & Accessories; Davao del Sur; On-site; PHP 334,800 - 558,000; Full time

Job summary

A well-known food and beverage company is seeking an Area Supervisor for the Davao Region to drive sales performance and ensure operational standards. The role involves conducting audits, supporting franchise partners, and training staff. Ideal candidates will have a strong background in audit or quality assurance roles in the F&B industry and be detail-oriented leaders. This opportunity requires mobility across the Davao stores, emphasizing adherence to brand standards and maximizing sales performance.

Qualifications

• Must have prior experience in an Audit or Quality Assurance (QA) role within the food and beverage industry.
• Proven track record in F&B operations (Store Manager or Area Coach level).
• Ability to motivate staff and influence franchisees.

Responsibilities

• Conduct frequent, structured audits of all Davao locations on Quality, Service, and Cleanliness.
• Lead the on-site setup for new franchise locations in Davao.
• Drive the Davao stores to meet and exceed monthly sales targets.

Skills

Eye for Detail

Leadership

Communication

Job description

Area Supervisor (Davao Region) – Hola Coffee

This role is responsible for driving sales performance, ensuring smooth operations, and providing hands‑on support for franchise partners.A strong background in operational auditing is requiredto ensure all stores strictly maintain brand standards.

Key Responsibilities

1. Operational Audit & Quality Control

• Store Audits: Conduct frequent, structured audits of all Davao locations to score them on Quality, Service, and Cleanliness (QSC).
• Compliance Checks: rigorous inspection of store adherence to Hola Coffee’s operational manuals, recipes, and safety protocols.
• Correction & Follow‑up: Issue audit reports to store teams and franchisees, requiring proof of correction for any violations found.

2. Franchise Support & New Store Set‑Up

• Project Lead: Lead the on‑site setup for new franchise locations in Davao, ensuring the layout, equipment, and workflow meet Hola Coffee standards before opening.
• Franchise Partner Support: Act as the primary operational consultant for franchisees, helping them troubleshoot daily issues and ensuring they are aligned with the Head Office's direction.

3. Sales Monitoring & Strategy

• Sales Targets: Drive the Davao stores to meet and exceed monthly sales targets (starting from 1.5M PHP/month).
• Action Plans: Analyze daily sales trends and implement immediate operational changes or local promotions to boost transaction counts during slow hours.

4. Staff Training & Team Development

• Trainer: Personally conduct training sessions for new hires and franchise staff, focusing on beverage recipes, customer service scripts, and speed of service.
• Team Management: Monitor staff performance and grooming on the floor. Provide real‑time coaching to ensure the team delivers excellent customer service.

Job Requirements

• Location: Based in Davao City, with mobility to visit different stores within the region.
• Experience:
  • Audit Experience: Must have prior experience in an Audit or Quality Assurance (QA) role within the food and beverage industry.
  • Operations: Proven track record in F&B operations (Store Manager or Area Coach level), with expertise in training and new store openings.
• Skills:
  • Eye for Detail: Ability to spot minor deviations from brand standards that others might miss.
  • Leadership: Ability to motivate staff and influence franchisees without direct authority.
  • Communication: Clear and effective communication skills for training and reporting audit findings to Head Office.
• Mindset: Strict on standards but supportive of business growth.