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Multi-Store Oversight: Managing daily operational processes across designated branches, handling both outright and consignment business models.
Logistics & Inventory: Checking daily sales logs, updating inventory records, assisting merchandising with stock allocation, and coordinating with the warehouse.
Compliance & Audits: Performing basic spot audits, managing business permits/signage, and enforcing strict safety and security protocols.
Talent Pipeline: Partnering with HR to scout, screen, and interview qualified candidates for Branch Supervisor and Sales Cashier roles.
On-the-Floor Training: Conducting regular refresher training for Sales Associates and providing technical updates on product knowledge and merchandise.
Cascading Instructions: Acting as the bridge for communication—delegating management memos downward while reporting floor concerns upward to your immediate superior.
Profitability: Analyzing sales data to find bottlenecks, controlling branch expenditures, and executing localized marketing ideas to hit targets.
Reporting: Collating daily/weekly sales reports and reviewing collections and accounting requirements for sales invoices.
Cross-Functional Synergy: Coordinating smoothly with Merchandising, Marketing, HR, Audit, and Accounting departments to resolve store needs quickly.
3 years of experience in the retail industry, preferably Sports related.
3 years of experience in overseeing a retail team
Extremely customer-centric and genuinely enjoys serving and getting to know customers better
Strong leadership and interpersonal skills, able to motivate and lead the retail team
Must have a good command of written and spoken English
Open to working various shifts and able to work 6 days a week.
Willing to travel to different locations as needed.