Area Operations Manager

Confidential Career Solutions; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Confidential Career Solutions in the Philippines is seeking an Area Operations Manager to lead store operations for the assigned area, ensuring alignment with district strategies to achieve sales, quality, and people targets. You will audit restaurants, implement area marketing campaigns, and guide action plans for deviations to maximize performance.

The role includes co-managing daily targets with Group Manager/Franchise Partners under ROS, developing talent, and conducting monthly performance

Qualifications

• Bachelor's degree in a business-related field.
• 3 years of experience in store operations management within QSR/retail or similar industry.
• Experience managing multiple stores and driving operational excellence.

Responsibilities

• Lead store operations for the assigned area and ensure alignment with district strategies.
• Oversee implementation of marketing campaigns and channel initiatives at area level.
• Audit restaurants for cost-control compliance and guide action plans for deviations.
• Co-manage FCPC and daily targets with Group Manager/Franchise Partners as per ROS requirements.
• Develop direct reports and monitor developmental objectives or milestones.
• Facilitate monthly reviews of business performance with GM to drive operational excellence.

Skills

Store operations management

Multi-store management

Fieldwork / travel

Education

Bachelor's degree in Hotel and Restaurant Management, Business Management, Marketing, or any business-related course

Job description

The Area Operations Manager will be leading store operations for his/her assigned area. Directs the development of area-specific plans for sales and profit growth and achievement of quality and people targets of existing restaurants in alignment with district strategies. And oversees consistent interpretation, implementation, and achievement of the plans. Acts as a consultant to GMs/Franchise Partners to maximize sales and profits, and guide people, FSC, operations standards, and brand equity standards.

• Oversee the implementation of marketing (Brand campaigns and Trade promotion) & channel initiatives at the area level.
• Audit restaurants to check on compliance with cost-control standards, and guides the RMs in formulating their action plans for identified deviations.
• Co-manage FCPC and daily targets with Group Manager/Franchise Partners as anchored in the Restaurant Operating System (ROS) requirements for Inventory and Manpower Management.
• Create the direct reports development plan based on competency assessment and individual performance; implements/monitors the achievement of developmental objectives or milestones.
• Facilitate the monthly review and analysis of the business performance of store/group of stores together with GM to drive operational excellence and maximize sales.

Job Qualifications:

• Bachelor's degree in Hotel and Restaurant Management, Business Management, Marketing, or any business-related course.
• Must have a minimum of 3 years of experience in store operations management within the Quick Service Restaurant (QSR), retail, or a similar industry.
• With proven experience in managing multiple stores, driving operational excellence, and achieving business targets.
• Willing and able to conduct regular fieldwork and travel across Cebu, Calbayog, and Leyte as required.