AR Support

ScalableOS; Makati; Teletrabalho; PHP 279 000 - 558 000; Tempo integral

Resumo da oferta

ScalableOS in the Philippines is seeking a reliable AR Support professional to assist with collections and accounts receivable tasks. You will follow up with customers by calls and emails to secure timely payments, with preference for experience in freight forwarding or logistics billing.

The role supports a collaborative team while allowing independent work from a long-term work-from-home setup. You will make collection calls, maintain records, reconcile accounts, coordinate with internal

Qualificações

• 1–2 years of collections or accounts receivable experience.
• Preferred: Experience in freight forwarding, logistics, or transportation billing.
• Strong communication and follow-up skills via phone and email.
• Proficiency with Microsoft Excel (filtering, sorting, basic formulas).
• High attention to detail and ability to manage tasks independently.
• Team player with a collaborative and professional attitude.

Responsabilidades

• Make collection calls and send follow-up emails on outstanding customer balances.
• Maintain accurate records of communication and payment activity.
• Assist in reconciling customer accounts and resolving payment discrepancies.
• Coordinate with internal teams to address invoicing or service issues.
• Escalate unresolved collection issues to the AR Supervisor as needed.
• Prepare reports on aging accounts and collection status.
• Work as part of a team to meet departmental goals and support overall financial health.
• Support AR Supervisor with additional administrative or reporting tasks as assigned.

Conhecimentos

AR collections

Customer communication

Independent worker

Team player

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

• State/Province National Capital Region (Manila)
• Country Philippines

About Us

At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other industries. To continue delivering exceptional results, we’re looking for passionate individuals ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here!

Job Description

SUMMARY

We are seeking a reliable and detail-oriented AR Support professional to assist with collections and general accounts receivable tasks. This individual must be proactive, organized, and able to follow up professionally with customers via calls and emails to ensure timely payments. Experience in the freight forwarding or logistics industry is preferred. The ideal candidate can work independently while also thriving as part of a collaborative team.

JOB RESPONSIBILITIES

• Make collection calls and send follow-up emails on outstanding customer balances
  
• Maintain accurate records of communication and payment activity
  
• Assist in reconciling customer accounts and resolving payment discrepancies
  
• Coordinate with internal teams to address invoicing or service issues
  
• Escalate unresolved collection issues to the AR Supervisor as needed
  
• Prepare reports on aging accounts and collection status
  
• Work as part of a team to meet departmental goals and support overall financial health
  
• Support AR Supervisor with additional administrative or reporting tasks as assigned
  

QUALIFICATIONS

• 1–2 years of collections or accounts receivable experience
  
• Preferred: Experience in freight forwarding, logistics, or transportation billing
  
• Strong communication and follow-up skills via phone and email
  
• Proficiency with Microsoft Excel (filtering, sorting, basic formulas)
  
• High attention to detail and ability to manage tasks independently
  
• Team player with a collaborative and professional attitude
  

JOB REQUIREMENTS

• Should be willing to accept a long-term work-from-home arrangement.
  
• Should be amenable to a permanent night shift schedule.