AR & Billing Supervisor

Farm Fresh Milk Incorporated; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Farm Fresh Milk Incorporated is seeking an experienced Accounts Receivable professional to manage end-to-end billing, credit control, and collections. You will oversee AR processes, ensure accurate invoicing, monitor unbilled deliveries, and enforce internal policies and regulatory requirements.

The role requires strong leadership, analytics, and communication skills, with 3–5 years in AR or FMCG. Knowledge of BIR VAT and ERP systems like SAP, Oracle, Syspro is preferred; you will collaborate

Qualifications

• Bachelor’s degree in Accounting, Finance, or related.
• 3–5 years of AR management/credit control experience, preferably in FMCG or distribution.
• Experience supervising billing or AR staff is a strong advantage.
• Knowledge of credit policies, AR processes, and collection practices.
• Familiarity with Philippine tax compliance (BIR receipts, VAT, credit memos).
• Proficiency in ERP systems (SAP, Oracle, Syspro, or equivalent).
• Strong leadership, negotiation, and communication skills.
• Highly analytical, detail-oriented, and fast-paced work environment capable.

Responsibilities

• Manage end-to-end billing process, ensure accuracy of invoice issuance and documentation.
• Validate billing docs and proper posting into AR ledger.
• Apply customer payments promptly to AR aging.
• Ensure billing and credit notes comply with internal policies and BIR requirements.
• Collaborate with Sales and Customer Service to resolve disputes and deductions.
• Monitor customer credit limits, exposures, and payment performance.
• Follow up on overdue accounts to hit collection targets.
• Recommend actions for high-risk accounts (credit holds, limit changes, escalation).
• Cover trade deductions, RTV, rebates, and other customer deductions.
• Maintain complete documentation of credit approvals and billing records.

Skills

AR management

Credit control

Billing supervision

ERP systems

Leadership

Negotiation

Communication

Analytical thinking

Education

Bachelor's degree in Accounting/Finance/Business

Tools

SAP

Oracle

Syspro

Job description

About the role

This role involves managing the end-to-end billing process, credit control, and collections functions. You will oversee billing documentation, accounts receivable management, customer credit monitoring, and compliance with internal policies and regulatory requirements.

Key responsibilities

• Manage the end-to-end billing process, ensuring completeness and accuracy of invoice issuance, timely monitoring of unbilled deliveries, completeness of POD and supporting documents, and compliance with customer countering requirements

• Validate billing documentation and ensure proper posting into the AR ledger

• Apply customer payments promptly to keep accounts receivable aging accurate and up to date

• Ensure that all billing and credit notes comply with internal policies and BIR requirements (official receipts, VAT, credit memos, audit trail)

• Collaborate with Sales and Customer Service teams to resolve disputes and deductions

• Monitor customer credit limits, exposures, and payment performance across multiple channels

• Proactively follow up with sales team and clients on overdue accounts to achieve collection targets

• Recommend and escape high-risk accounts for corrective actions (credit holds, limit adjustments, or legal escalation)

• Cover trade deductions, RTV, rebates, promotional claims, withholding tax and other customer deductions

• Maintain complete documentation of credit approvals, customer correspondences, and billing records

Qualification: Education/ Experience

• Bachelor's degree in Accounting, Finance, Business Administration or related qualification

• At least 3–5 years' experience in AR management, credit control, preferably in FMCG or distribution

• Experience supervising billing or AR staff is a strong advantage

• Knowledge of credit policies, AR processes, and collection practices

• Familiarity with Philippine tax compliance (BIR official receipts, VAT, credit memos)

• Proficiency in ERP systems (SAP, Oracle, Syspro, or equivalent

• Strong leadership, negotiation, and communication skills

• Highly analytical, detail-oriented, and able to work effectively in a fast-paced environment