APPOINTMENT SETTERS

Compliance PH Inc; Bohol; On-site; PHP 201,000 - 335,000; Full time

Job summary

Compliance PH Inc in the Philippines is seeking enthusiastic Appointment Setters to join our outbound sales team in Bohol. This full-time role involves identifying prospective clients, making outbound calls, and scheduling appointments for our sales representatives.

You will develop sales and communication skills in a fast-paced, supportive environment, with performance-based incentives and opportunities for career progression.

Qualifications

• Proven experience in outbound sales, telemarketing, or appointment-setting roles.
• Excellent verbal communication and interpersonal skills with the ability to build rapport quickly.
• Strong listening skills and the ability to identify client needs and objections.
• Demonstrated ability to work to targets and deliver results under pressure.
• Proficiency with CRM software and customer management systems.
• High level of resilience and the ability to handle rejection positively.
• Organisational skills and attention to detail when managing multiple leads and follow-ups.
• Ability to work independently and as part of a collaborative team.
• Professional telephone manner and presentation skills.
• Flexibility and willingness to adapt to changing priorities and processes.
• A positive attitude and genuine enthusiasm for sales and customer engagement.

Responsibilities

• Making outbound calls to prospective clients to identify sales opportunities and qualify leads.
• Presenting company services and products clearly and persuasively.
• Scheduling and confirming appointments for the sales team.
• Maintaining accurate records of calls, interactions, and appointments in the CRM.
• Meeting and exceeding daily appointment-setting targets and sales metrics.
• Following up with prospects via phone or email to nurture leads.
• Providing feedback to the sales team on prospect needs and market trends.
• Collaborating with teammates to share best practices to improve conversions.
• Adhering to compliance policies and call centre procedures.

Skills

Outbound sales

Telemarketing

CRM proficiency

Verbal communication

Active listening

Target-driven

Resilience

Organizational skills

Independent worker

Team player

Telephone manners

Job description

About us

Compliance PH Inc is a dynamic and forward-thinking organisation specialising in customer engagement and business development solutions. We are committed to delivering excellence in every interaction and building lasting relationships with our clients. Our team comprises talented professionals who are passionate about driving results and creating value for both our clients and customers. We pride ourselves on fostering a collaborative, supportive work environment where innovation and continuous improvement are encouraged.

About the role

We are seeking enthusiastic and results-driven Appointment Setters to join our outbound sales team at Compliance PH Inc. This is a full-time position based in Bohol, Central Visayas. As an Appointment Setter, you will play a crucial role in our sales pipeline by identifying potential clients, conducting outbound calls, and scheduling appointments for our sales representatives. Your success will directly contribute to the growth and revenue targets of our organisation. This role offers an excellent opportunity to develop your sales and communication skills in a fast-paced, supportive environment.

What you’ll be doing

1. Making outbound calls to prospective clients to identify sales opportunities and qualify leads
2. Presenting company services and products in a clear, persuasive and professional manner
3. Scheduling and confirming appointments with qualified prospects for the sales team
4. Maintaining accurate and detailed records of all calls, interactions and appointments in the customer management system
5. Meeting and exceeding daily appointment-setting targets and sales metrics
6. Following up with prospects via phone or email to nurture leads and encourage appointment confirmations
7. Providing feedback to the sales team regarding prospect needs and market trends
8. Collaborating with team members to share best practices and strategies for improving conversion rates
9. Adhering to company compliance policies and call centre procedures at all times

What we’re looking for

1. Proven experience in outbound sales, telemarketing, or appointment-setting roles
2. Excellent verbal communication and interpersonal skills with the ability to build rapport quickly
3. Strong listening skills and the ability to identify client needs and objections
4. Demonstrated ability to work to targets and deliver results under pressure
5. Proficiency with CRM software and customer management systems
6. High level of resilience and the ability to handle rejection positively
7. Organisational skills and attention to detail when managing multiple leads and follow-ups
8. Ability to work independently and as part of a collaborative team
9. Professional telephone manner and presentation skills
10. Flexibility and willingness to adapt to changing priorities and processes
11. A positive attitude and genuine enthusiasm for sales and customer engagement

What we offer

At Compliance PH Inc, we value our employees and are committed to their professional development and wellbeing. We offer competitive remuneration packages, including performance-based incentives and bonuses for those who exceed targets. Our workplace culture emphasises teamwork, support and continuous learning, with regular training and coaching provided to help you succeed in your role. We provide a structured career progression pathway, allowing talented individuals to advance within the organisation. In addition, we maintain a positive and inclusive work environment where your contributions are recognised and appreciated. We also offer flexible working arrangements where possible to support your work-life balance.