Appointment Setter

CT Prime-Solutions Virtual Assistance Services; Cebu City; On-site; PHP 279,000 - 424,000; Full time

Job summary

CT Prime-Solutions Virtual Assistance Services in the Philippines is seeking an Appointment Setter for a US-based construction company. The role involves making outbound calls, qualifying leads, and scheduling appointments for the sales team, with a 5:00 AM–11:00 AM PHT shift.

Ideal candidates have strong English communication, are confident on the phone, and can build relationships with potential customers. CRM experience and a goal-oriented mindset are a plus.

Qualifications

• Previous appointment setting, telemarketing, sales, or customer service experience is preferred.
• Excellent English communication skills with a clear and professional speaking voice.
• Strong interpersonal and relationship-building skills.
• Confident handling outbound calls.
• Goal-oriented, self-motivated, and results-driven.
• Basic computer skills and experience using CRM software is a plus.
• Experience in the construction or home services industry is an advantage.

Responsibilities

• Make outbound calls to prospective customers.
• Qualify leads and identify potential project opportunities.
• Schedule appointments for the sales team.
• Follow up with leads to confirm appointments.
• Answer basic questions about the company's services.
• Maintain accurate records of calls, appointments, and customer interactions.
• Update CRM with call notes and appointment details.
• Meet daily and weekly appointment-setting goals.

Skills

English communication

Phone presence

Relationship building

Goal oriented

CRM basics

Tools

CRM software

Job description

Appointment Setter (5:00 AM - 11:00 AM PHT)

We are looking for a motivated and professional Appointment Setter to join our growing US-based construction company. In this role, you will contact prospective customers, qualify leads, and schedule appointments for our sales team.

The ideal candidate has excellent English communication skills, is confident on the phone, and enjoys building relationships with potential customers.

Work Schedule

• Full-Time

• Monday to Friday

• 5:00 AM - 11:00 AM (Philippine Local Time)

Key Responsibilities

• Make outbound calls to prospective customers

• Qualify leads and identify potential project opportunities

• Schedule appointments for the sales team

• Follow up with leads to confirm appointments

• Answer basic questions about the company's services

• Maintain accurate records of calls, appointments, and customer interactions

• Update CRM with call notes and appointment details

• Meet daily and weekly appointment-setting goals

Qualifications

• Previous appointment setting, telemarketing, sales, or customer service experience is preferred

• Excellent English communication skills with a clear and professional speaking voice

• Strong interpersonal and relationship-building skills

• Confident handling outbound calls

• Goal-oriented, self-motivated, and results-driven

• Basic computer skills and experience using CRM software is a plus

• Experience in the construction or home services industry is an advantage