Appointment Setter

Chumcom; Philippines; Remote; PHP 165,000 - 248,000; Full time

Job summary

Chumcom is seeking a full-time remote Appointment Setter in the Philippines to contact prospective and existing clients, schedule meetings, and coordinate through CRM systems. You will handle outbound and inbound calls, qualify leads, update calendars, and confirm appointment details according to client requirements.

Ideal candidates have at least 1 year of B2B appointment-setting experience, excellent English communication, and the ability to engage confidently with business owners and

Qualifications

• At least 1 year of experience in B2B appointment setting.
• Excellent communication skills, including clear spoken and written English and active listening abilities.
• Confident speaking with business owners, executives, and decision-makers.
• Comfort using call center software, CRM systems, and online scheduling tools.
• Ability to work independently in a remote setting, manage time effectively, and meet defined performance metrics.
• Reliable internet connection, suitable remote work setup, and availability to work full-time scheduled hours.

Responsibilities

• Make outbound and inbound calls to qualify and schedule meetings with prospects or existing clients.
• Update calendars and confirm appointment details per client requirements.
• Record and track information in CRM or scheduling tools and follow call scripts as needed.
• Collaborate with sales and support teams to ensure smooth handoffs of qualified leads and appointments.
• Maintain professional communication and meet productivity and quality targets.

Skills

B2B appointment setting

Communication skills

English proficiency

CRM experience

Time management

Remote work

Tools

CRM software

Scheduling tools

Call center software

Job description

Company Description

At Chumcom Business Process Outsourcing, we help businesses grow through quality customer support, sales, lead generation, and appointment-setting services.

Role Description

The Appointment Setter role at Chumcom is a full-time remote position responsible for contacting prospective and existing clients to schedule meetings, calls, or consultations on behalf of our customers. Day-to-day tasks include managing outbound and inbound calls, qualifying leads, updating calendars, and confirming appointment details in line with client requirements. The role involves accurately recording information in CRM or scheduling tools, following call scripts when appropriate, and maintaining professional, clear communication at all times. The Appointment Setter collaborates with sales and customer support teams to ensure a smooth handoff of qualified leads and appointments, while consistently meeting productivity and quality targets.

Qualifications

• At least 1 year of experience in B2B appointment setting.
• Candidates should possess excellent Communication skills, including clear spoken and written English and active listening abilities.
• Confident speaking with business owners, executives, and decision-makers.
• Comfort using call center software, CRM systems, and online scheduling tools.
• Ability to work independently in a remote setting, manage time effectively, and meet defined performance metrics.
• Reliable internet connection, suitable remote work setup, and availability to work full-time scheduled hours.