Appointment Scheduler & Customer Service Specialist

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness: HMO

Job summary

A recruitment outsourcing company in Taguig is seeking a dedicated customer service representative with 1-3 years of experience in a call center environment. Responsibilities include managing calls for appointment scheduling, providing excellent support, and maintaining client records. Candidates must possess strong communication skills and a friendly demeanor. This full-time role offers benefits including employee recognition and health insurance.

Qualifications

• 1-3 years in a customer service or call center role.
• Fast-paced call center environment.

Responsibilities

• Handle inbound and outbound calls for scheduling appointments.
• Provide exceptional customer service and support to clients.
• Maintain accurate records of appointments and customer interactions.
• Assist clients with inquiries and resolve any issues related to scheduling.
• Work collaboratively with team members to enhance service quality and efficiency.

Skills

Proficient in English language

Strong customer service skills

Experience with scheduling and appointment management

Friendly demeanor

Strong problem-solving abilities

Education

High School diploma or equivalent

Job description

A recruitment outsourcing company in Taguig is seeking a dedicated customer service representative with 1-3 years of experience in a call center environment. Responsibilities include managing calls for appointment scheduling, providing excellent support, and maintaining client records. Candidates must possess strong communication skills and a friendly demeanor. This full-time role offers benefits including employee recognition and health insurance.