After-Sales Support Specialist — Customer Care & Scheduling

Recruitify_HR; Taguig; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Free Meals

Annual Company Trip

Sleeping Quarters

HMO

Job summary

A leading recruitment agency based in Taguig is looking for a Customer Service Representative with 1-3 years of experience in the BPO sector to deliver outstanding after-sales support. The ideal candidate should hold a Bachelor's degree and possess strong communication and customer service skills. Responsibilities include managing inquiries, scheduling, and providing solutions effectively. This is a full-time position with on-site work requirements in Metro Manila, Philippines.

Qualifications

• Proven experience in customer support within BPO.
• Ability to manage multiple interactions and prioritize tasks.
• Excellent communication and empathetic approach.

Responsibilities

• Provide exceptional after-sales support to customers.
• Assist customers with inquiries and service requests.
• Ensure timely follow-up on service issues.

Skills

Proficiency in English

Strong customer service skills

Effective scheduling abilities

Problem-solving skills

Education

Bachelor's degree in a relevant field

Job description

A leading recruitment agency based in Taguig is looking for a Customer Service Representative with 1-3 years of experience in the BPO sector to deliver outstanding after-sales support. The ideal candidate should hold a Bachelor's degree and possess strong communication and customer service skills. Responsibilities include managing inquiries, scheduling, and providing solutions effectively. This is a full-time position with on-site work requirements in Metro Manila, Philippines.