Application Support Intern: IT & Electrical Field Tech

Cartrack SEA; Santo Niño 1st; On-site; PHP 223,000 - 357,000; Full time

Job summary

Cartrack SEA in the Philippines seeks an Application Support Intern (IT Support/Electrical) to assist technical teams and gain hands-on exposure to fleet management technology. You will learn to monitor systems, support installations, and maintain technical documentation while developing strong communication and analytical skills in a real-world setting.

The role emphasizes on-site support, user training, and accurate issue resolution, offering a practical path to grow within a dynamic, globally

Qualifications

• Excellent communication and interpersonal skills.
• Hands-on and a positive attitude.
• Technically independent with good initiative.
• Strong analytical problem-solving with an out-of-the-box approach.
• High level of efficiency, accuracy, and responsibility.
• Motivation and a strong desire to take on new challenges and learn as much as possible.

Responsibilities

• Providing technical support to teams within the organization when required
• Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.
• Maintaining and updating technical documents and procedures
• Identifying and resolving system issues
• Perform daily system monitoring, verifying integrity and availability of Cartrack’s application
• Perform daily post installation/ QA validation
• Review systems and application logs for remote diagnostic of field devices
• Provide training and assistance to users of Cartrack application systems
• Provide on-site field support and installation
• Verify completion of scheduled jobs
• Internal IT support

Skills

Excellent communication

Interpersonal skills

Hands-on attitude

Initiative

Analytical problem solving

Efficiency and accuracy

Motivation to learn

Job description

Cartrack SEA in the Philippines seeks an Application Support Intern (IT Support/Electrical) to assist technical teams and gain hands-on exposure to fleet management technology. You will learn to monitor systems, support installations, and maintain technical documentation while developing strong communication and analytical skills in a real-world setting.

The role emphasizes on-site support, user training, and accurate issue resolution, offering a practical path to grow within a dynamic, globally