A technology company in the Philippines is seeking a passionate System Support Intern. This role offers hands-on experience in IT support, troubleshooting, and system operations. Interns will assist in providing technical support, monitor systems, and document solutions. Candidates pursuing a degree in IT or related fields are encouraged to apply. The internship includes mentorship from experienced professionals and may lead to full-time employment upon graduation. An internship allowance is included for travel to events.
Qualifications
Currently in Final Year pursuing a Degree in IT, Computer Science, Information Systems, or related field.
Strong problem‑solving and analytical skills.
Good communication skills and willingness to learn.
Responsibilities
Assist in providing technical support to users, including troubleshooting software and system issues.
Support the team in monitoring, testing, and maintaining company systems.
Help document support tickets, solutions, and user guides.
Work with the development team to identify, replicate, and report system bugs.
Assist in training users on system features and functions.
Provide feedback and suggestions to improve support efficiency.
Skills
Problem-solving skills
Analytical skills
Communication skills
Basic understanding of software
Basic understanding of databases
Basic understanding of networking concepts
Education
Degree in IT, Computer Science, Information Systems, or related field
Job description
A technology company in the Philippines is seeking a passionate System Support Intern. This role offers hands-on experience in IT support, troubleshooting, and system operations. Interns will assist in providing technical support, monitor systems, and document solutions. Candidates pursuing a degree in IT or related fields are encouraged to apply. The internship includes mentorship from experienced professionals and may lead to full-time employment upon graduation. An internship allowance is included for travel to events.