Application Support Engineer: Deployments & Troubleshooting

Chroma Hospitality, Inc.; Manila; On-site; PHP 223,000 - 446,000; Full time

Job summary

Chroma Hospitality, Inc. is seeking an Associate, IT Application Support in Metro Manila to deliver hands-on support for software applications, including deployment, optimization, updates, and debugging. You will respond to incidents and ensure smooth operation of critical systems.

The role requires 1 year of experience with VB.NET and SQL databases, with strong problem-solving and communication skills. Join a team that supports hospitality operations and delivers reliable, user-friendly

Qualifications

• Minimum 1 year experience supporting application systems.
• Minimum 1 year experience in VB.NET and MS SQL/MySQL.

Responsibilities

• Provide Application Implementation and Transition Support.
• Provide Application Operations and Maintenance Support.
• Resolve incidents, service requests, and production issues.
• Monitor application health, interfaces, integrations, and batch processes.
• Escalate complex issues to vendors or L3 support teams.

Skills

Problem-solving

Communication

Customer service

People management

Planning

Education

College degree in CS/CE/IT

Tools

VB.NET

MS SQL

MySQL

HTML/CSS

Delphi

Java

PHP scripting

Job description

Chroma Hospitality, Inc. is seeking an Associate, IT Application Support in Metro Manila to deliver hands-on support for software applications, including deployment, optimization, updates, and debugging. You will respond to incidents and ensure smooth operation of critical systems.

The role requires 1 year of experience with VB.NET and SQL databases, with strong problem-solving and communication skills. Join a team that supports hospitality operations and delivers reliable, user-friendly