IT Application Support Specialist - Deployments & Ops

Filinvest Development Corp.; Mandaluyong; On-site; PHP 350,000 - 520,000; Full time

Job summary

Filinvest Development Corp. seeks an Associate, IT Application Support to deliver technical support for end users, handle implementation rollouts, optimize software performance, and perform debugging as issues occur.

The role covers post-deployment validation, hypercare, and ongoing maintenance to ensure smooth operations. Ideal candidates will have a college degree in CS/CE/IT and at least 1 year of experience supporting application systems, with VB.NET and MS SQL/MySQL proficiency.

Qualifications

• College degree preferably in Computer Science, Computer Engineering, BS Information Technology (or related 4-year course).
• Minimum of 1 year experience supporting application systems.
• Minimum of 1 year experience in VB.NET and MS SQL/MySQL.

Responsibilities

• Provide Application Implementation and Transition Support: support production deployments, releases, and application rollouts; perform post-deployment validation and testing; coordinate implementation activities with project and business teams.
• Provide Application Operations and Maintenance Support: resolve incidents, troubleshoot defects, monitor health and interfaces; perform routine maintenance and updates; escalate complex issues to vendors or L3 support.

Skills

Problem solving

Communication

Customer service

People management

Planning

Education

Bachelor’s degree in CS/CE/IT or related 4-year course

Job description

Filinvest Development Corp. seeks an Associate, IT Application Support to deliver technical support for end users, handle implementation rollouts, optimize software performance, and perform debugging as issues occur.

The role covers post-deployment validation, hypercare, and ongoing maintenance to ensure smooth operations. Ideal candidates will have a college degree in CS/CE/IT and at least 1 year of experience supporting application systems, with VB.NET and MS SQL/MySQL proficiency.