Application Support Engineer (Database)

Cybalink Solutions; Pasig; On-site; PHP 781,000 - 1,339,000; Full time

Benefits offered by this job

Annual bonus

HMO + dependents

30 days leave with cash conversion

Growth opportunities

Team events

Tenure rewards

Weekly rest

Job summary

Cybalink Solutions in Pasig is seeking an experienced SQL Database Administrator (Application Support Engineer, Database) to maintain and secure Microsoft SQL Server and Azure SQL environments, and resolve data-related issues.

You will provide Level 2 support across production, test, and development, manage backups, monitoring, performance tuning, and automation with T-SQL and PowerShell. Office in Arcovia, Pasig.

Qualifications

• Bachelor’s degree in Information Technology or Computer Science with at least 3 years of combined application support and database administration experience.
• Strong experience administering Microsoft SQL Server incl. configuration, patching, maintenance, monitoring, and performance tuning.
• Experience with Azure SQL Database or similar cloud platforms.
• Strong T-SQL skills and PowerShell for automation.
• Experience with ITSM processes (incident, request, problem, change).
• Azure DP-300 certification desirable; exposure to Always On, clustering, replication, SSIS/SSRS/Power BI advantageous.
• Willing to work full-time in the Arcovia, Pasig City office.

Responsibilities

• Provide Level 2 support for application, integration, data, and database-related incidents.
• Administer Microsoft SQL Server and Azure SQL across production, test, and development environments.
• Manage database installation, configuration, patching, maintenance jobs, backups, and restores.
• Monitor database health, availability, performance, capacity, and scheduled jobs.
• Resolve performance issues involving queries, indexes, blocking, deadlocks, and long-running processes.
• Administer database access, roles, permissions, encryption, auditing, and security controls.
• Support database migrations, application upgrades, releases, testing, and deployment activities.
• Use T-SQL and PowerShell to investigate issues and automate routine administrative tasks.
• Maintain technical documentation, runbooks, reports, and accurate support records.
• Take ownership of assigned issues and communicate progress, risks, and resolutions to stakeholders.

Skills

SQL Server administration

Azure SQL

T-SQL

PowerShell

ITSM processes

Education

Bachelor’s degree in IT/CS

Tools

PowerShell

SSIS

SSRS

Azure Monitor

Always On

Clustering

Replication

Job description

Role Overview:

We are looking for an experienced SQL Database Administrator, internally known as Application Support Engineer (Database) with a strong background in Level 2 application support. The ideal candidate will maintain and secure Microsoft SQL Server and Azure SQL environments while resolving application, integration, and data-related issues.

Why You’ll Love Working With Us

• Annual Bonus and Salary Reviews
• Comprehensive HMO + 1 free dependent
• 30 days paid leave (vacation, sick and wellness) - with cash conversion
• Real growth — workshops, training and clear career pathways
• Great culture — team events, employee fairs, and monthly games with exciting prizes
• Tenure rewards — milestone gifts at 1, 5 and 10 years
• 2 days weekly rest for a better work-life balance

Responsibilities:

• Provide Level 2 support for application, integration, data, and database-related incidents.
• Administer Microsoft SQL Server and Azure SQL across production, test, and development environments.
• Manage database installation, configuration, patching, maintenance jobs, backups, and restores.
• Monitor database health, availability, performance, capacity, and scheduled jobs.
• Resolve performance issues involving queries, indexes, blocking, deadlocks, and long-running processes.
• Administer database access, roles, permissions, encryption, auditing, and security controls.
• Support database migrations, application upgrades, releases, testing, and deployment activities.
• Use
  T-SQL and PowerShell to investigate issues and automate routine administrative tasks.
• Maintain technical documentation, runbooks, reports, and accurate support records.
• Take ownership of assigned issues and communicate progress, risks, and resolutions to stakeholders.
  

What We’re Looking For:

• Bachelor’s degree in
  Information Technology, Computer Science, or a related field, with at least 3 years of combined application support and database administration experience.
• Strong experience administering Microsoft SQL Server, including configuration, patching, maintenance, monitoring, and performance tuning.
• Experience with Azure SQL Database, Azure SQL Managed Instance, or similar cloud database platforms.
• Strong T-SQL skills and experience using PowerShell or equivalent automation tools.
• Experience managing database security, access controls, backups, restores, capacity, and disaster-recovery activities.
• Experience supporting enterprise applications and working within ITSM incident, request, problem, and change-management processes.
• Microsoft Azure Database Administrator Associate (DP-300) certification is desirable, while exposure to Always On, clustering, replication, SSIS, SSRS, Power BI, or Azure Monitor is advantageous.
  
• Strong English communication, ownership, and ability to work with Australian stakeholders.
• Microsoft Azure Database Administrator Associate (DP-300) certification is desirable, while exposure to Always On, clustering, replication, SSIS, SSRS, Power BI, or Azure Monitor is advantageous.
  
• Willing towork full‑time in the office located at Arcovia, Brgy. Ugong, Pasig City(Monday-Friday, morning shift).

About Cybalink Solutions:

Cybalink Solutions is an Australian‑owned outsourcing partner providing world‑class operational support to the construction, engineering, and resources industries. We value our people as much as our clients, offering a dynamic, fun, and team‑focused workplace with genuine long‑term careers. If this sounds like you, and grow your career with a team that backs you.