Application Support Engineer

Questronix Corporation; Manila; On-site; PHP 1,425,313 - 1,995,438; Full time

Job summary

A technology services company in Manila seeks an experienced Application Support Engineer to maintain, upgrade, and troubleshoot software applications. The ideal candidate has at least 2 years of experience, strong communication skills, and knowledge of Advanced Encryption Standards (AES). Responsibilities include ensuring system security, documenting issues, and assisting in software feature development.

Qualifications

• At least 2 years of experience as an Application Support Engineer.
• Ability to analyze complex technical issues and identify solutions.
• Willingness to learn new technologies and adapt to changes.

Responsibilities

• Maintain and upgrade software applications.
• Troubleshoot technical issues and provide solutions.
• Ensure system security and stability.
• Document software bugs and solutions.

Skills

Software applications understanding

Troubleshooting

Networking concepts

Advanced Encryption Standards (AES)

Clear communication skills

Job description

Job Description:

• Maintaining and upgrading software applications.
• Troubleshooting technical issues and providing solutions.
• Ensuring system security and stability.
• Assisting in the development and implementation of new software features.
• Communicating with developers, users, and other stakeholders.
• Performing system backups and data recovery tasks.
• Documenting software bugs and solutions.
• Assisting in the integration of software with other systems.
• Providing general support and performing other duties as assigned.

Qualifications:

• Strong understanding of various software applications, operating systems, and networking concepts.
• With at least 2 years of experience as an Application Support Engineer
• Ability to analyze complex technical issues and identify effective solutions.
• Clear and concise communication skills, both written and verbal.
• Knowledge of Advanced Encryption Standards (AES).
• Willingness to learn new technologies and adapt to changing software environments.