Application Support Engineer

Questronix Corporation; Philippines; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Job summary

Questronix Corporation in the Philippines is seeking an Application Support Engineer to maintain and upgrade software applications, troubleshoot issues, and ensure system security and stability.

You will collaborate with developers and users, document bugs and solutions, assist in integrating software with other systems, and back up data while supporting ongoing feature implementations.

Qualifications

• Strong understanding of software applications, operating systems and networking concepts.
• Experience as an Application Support Engineer (2+ years) or more.
• Clear and concise written and verbal communication.

Responsibilities

• Maintaining and upgrading software applications.
• Troubleshooting technical issues and providing solutions.
• Ensuring system security and stability.
• Assisting in development and implementation of new features.
• Communicating with developers, users, and stakeholders.
• Performing system backups and data recovery tasks.
• Documenting software bugs and solutions.
• Assisting in integration of software with other systems.
• Providing general support and performing other duties as assigned.

Skills

Networking concepts

Software/applications knowledge

Communication skills

AES knowledge

Analytical thinking

Willingness to learn

Job description

Application Support Engineer

Company : Questronix Corporation Job Type : Full Time Philippines

Job Description - Application Support Engineer

Description

• Maintaining and upgrading software applications.
• Troubleshooting technical issues and providing solutions.
• Ensuring system security and stability.
• Assisting in the development and implementation of new software features.
• Communicating with developers, users, and other stakeholders.
• Performing system backups and data recovery tasks.
• Documenting software bugs and solutions.
• Assisting in the integration of software with other systems.
• Providing general support and performing other duties as assigned.

Requirements

• Strong understanding of various software applications, operating systems, and networking concepts.
• With at least 2 years of experience as an Application Support Engineer
• Ability to analyze complex technical issues and identify effective solutions.
• Clear and concise communication skills, both written and verbal.
• Knowledge of Advanced Encryption Standards (AES).
• Willingness to learn new technologies and adapt to changing software environments.