Application Support Engineer

Accenture Infrastructure and Capital Projects, LLC; Mandaluyong; On-site; PHP 500,000 - 800,000; Full time

Job summary

Accenture in Manila is seeking an Application Support Engineer to investigate and resolve issues across Android-based components of critical business systems. You will work independently as an SME, collaborate with cross-functional teams, and contribute to documenting findings and solutions to support knowledge sharing

The role emphasizes proactive monitoring, problem-solving, and driving process improvements to minimize disruption and sustain business functions effectively.

Qualifications

• Minimum 2 years of Android application development experience.
• Based at Manila office; local applicants preferred.

Responsibilities

• Act as SME and work independently on issues across Android components.
• Participate actively in team discussions and contribute solutions.
• Collaborate with cross-functional teams to troubleshoot complex issues and gather information.
• Document findings and solutions for knowledge sharing within the team.
• Monitor system performance and identify potential improvements.
• Assist in developing and implementing process improvements to support efficiency.

Skills

Android app development

Mobile lifecycle understanding

Log analysis and debugging

Tools

Unreal Engine

Unity3D

Android debugging tools

Job description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves a dynamic approach to problem-solving, ensuring smooth operation and minimal disruption. You will collaborate with different teams to maintain system integrity and support continuous business functions effectively.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and troubleshoot complex issues.
• Document findings and solutions clearly to support knowledge sharing within the team.
• Monitor system performance and proactively identify potential areas of improvement.
• Assist in the development and implementation of process improvements to enhance support efficiency.

Professional & Technical Skills:

• Required Skill: Expert proficiency in Android Application Development.
• Additional Good To Have Skills: Experience with Unreal Engine, Unity3D.
• Strong understanding of mobile application lifecycle and architecture.
• Experience with debugging tools and techniques specific to Android platforms.
• Familiarity with integrating third-party libraries and APIs within Android applications.
• Ability to analyze logs and system data to identify root causes of issues.

Additional Information:

• The candidate should have minimum 2 years of experience in Android Application Development.
• This position is based at our Manila office.
• Minimum 2 year(s) of experience is required.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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