Application Product Analyst (RTF, Oracle BI)

APW Tech; Makati; Hybrid; PHP 480,000 - 720,000; Full time

Job summary

APW Tech is seeking an Application Product Analyst in Manila to configure and maintain business applications, create and troubleshoot RTF templates, and perform data analysis to meet reporting needs. You will write SQL queries, gather requirements, and collaborate with stakeholders across cross-functional teams.

The role emphasizes strong communication, independent work, and hands-on RTF experience in a hybrid work environment with regular interaction with business users and project teams.

Qualifications

• Bachelor's degree in IT/CS/IS or related field.
• Experience in Application Support, Product Analysis, Systems/Business Analysis.
• Hands-on experience with RTF Templates / RTF Statements.
• Strong SQL skills for reporting, analysis, and troubleshooting.

Responsibilities

• Configure and maintain business and product applications.
• Create, modify, and troubleshoot RTF templates and reporting outputs.
• Perform data analysis, field mapping, and data validation activities.
• Write and execute SQL queries to support reporting, troubleshooting, and business requirements.
• Gather, analyze, and document user requirements.
• Collaborate with business users, project teams, and stakeholders to understand and deliver solutions.
• Support testing activities, including test script preparation and execution.
• Investigate application issues and coordinate resolutions with technical teams.
• Track defects, enhancements, and support requests using ticketing tools.
• Participate in application deployments, upgrades, and ongoing support activities.

Skills

RTF Templates

SQL

Data analysis

Reporting

Stakeholder engagement

Application Support

Education

Bachelor's Degree in IT/CS/IS

Tools

JIRA

Job description

Are you passionate about data, reporting, application support, and working closely with business stakeholders? We are looking for an Application Product Analyst to join a global team supporting business-critical applications and product configuration initiatives.

This role is ideal for candidates with experience in RTF Templates, SQL, data analysis, reporting, and stakeholder engagement who enjoy solving business problems and translating requirements into effective system solutions.

Key Responsibilities

• Configure and maintain business and product-related applications.
• Create, modify, and troubleshoot RTF templates and reporting outputs.
• Perform data analysis, field mapping, and data validation activities.
• Write and execute SQL queries to support reporting, troubleshooting, and business requirements.
• Gather, analyze, and document user requirements.
• Collaborate with business users, project teams, and stakeholders to understand and deliver solutions.
• Support testing activities, including test script preparation and execution.
• Investigate application issues and coordinate resolutions with technical teams.
• Track defects, enhancements, and support requests using ticketing tools.
• Participate in application deployments, upgrades, and ongoing support activities.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Experience in Application Support, Product Analysis, Systems Analysis, Business Analysis, or similar roles.
• Hands-on experience with RTF Templates / RTF Statements.
• Strong SQL skills with experience writing queries for reporting, analysis, and troubleshooting.
• Experience in data analysis, validation, and reporting.
• Ability to gather and document business requirements.
• Strong stakeholder management and communication skills.
• Experience working with business users and cross-functional teams.

Preferred Skills

• Oracle BI Publisher or similar reporting tools
• Experience supporting enterprise applications
• Defect tracking tools such as JIRA
• Reporting and documentation experience
• Exposure to insurance, financial services, or enterprise environments

What We're Looking For

• Strong communication and stakeholder engagement skills
• Hands-on RTF template experience
• Good SQL and data analysis skills
• Problem-solving mindset
• Ability to quickly understand business requirements
• Comfortable working independently and collaboratively

Makati City

Hybrid Work Setup (2x RTO per Week)

Dayshift Schedule