Application Operations Specialist — Agile & AI Ready
Straive
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Job summary
Straive in the Philippines is seeking a skilled Application Operations Specialist to ensure smooth business application service operations, resolve incidents promptly, and oversee transitions from development to production. You will drive continuous improvement, assist in automating manual tasks, and communicate effectively with stakeholders while managing escalations.
Experience with databases, incident management, Agile frameworks, and release management will help you excel.
Qualifications
- Candidates should have hands-on experience with enterprise-grade databases and incident management.
- Experience with Agile frameworks (Kanban, SAFe, SCRUM) and delivery release processes.
- Ability to balance multiple operations and projects with attention to detail.
- Familiarity with AI concepts or ongoing self-learning in AI domains.
Responsibilities
- Resolve issues to ensure smooth business application service operations.
- Facilitate feature transitions from development to production.
- Develop continuous improvement initiatives for service ops.
- Assist automations to improve efficiency of service delivery.
- Communicate effectively with stakeholders during incidents and problems.
- Manage escalations related to operational topics.
Skills
Tools
Job description
Straive in the Philippines is seeking a skilled Application Operations Specialist to ensure smooth business application service operations, resolve incidents promptly, and oversee transitions from development to production. You will drive continuous improvement, assist in automating manual tasks, and communicate effectively with stakeholders while managing escalations.
Experience with databases, incident management, Agile frameworks, and release management will help you excel.
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