Application Support & Automation Specialist

Nezda Technologies, Inc.; Taguig; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Nezda Technologies, Inc. in the Philippines is seeking a professional to ensure smooth business application service operations by resolving issues in a timely manner.

You will facilitate the smooth transition of application features from development to production environments, actively develop continuous improvement initiatives, and help automate manual activities to boost efficiency. Effective communication to stakeholders as part of incident and problem management will be required, including

Responsibilities

• Ensure smooth business application service operations by resolving issues in a timely manner.
• Facilitate smooth transition of application features from development to production environments.
• Actively develop continuous improvement initiatives and optimization of business application service operations.
• Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
• Effectively communicate to stakeholders as part of incident/problem management.
• Manage escalations related to operational topics.

Job description

Nezda Technologies, Inc. in the Philippines is seeking a professional to ensure smooth business application service operations by resolving issues in a timely manner.

You will facilitate the smooth transition of application features from development to production environments, actively develop continuous improvement initiatives, and help automate manual activities to boost efficiency. Effective communication to stakeholders as part of incident and problem management will be required, including