Application Engineer

Dencom Consultancy and Manpower Services; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

Dencom Consultancy and Manpower Services in Makati is seeking a ServiceNow analytics professional to configure Performance Analytics and reporting modules, and to design dashboards that support operational and management decision-making.

The role focuses on defining KPIs, analyzing data trends, and delivering insights through visualizations for informed business decisions in a dynamic environment.

Qualifications

• Experience configuring ServiceNow Performance Analytics and reporting modules.

Responsibilities

• Configure and customize ServiceNow Performance Analytics and reporting modules.
• Design and develop dashboards and reports to support operational and management decision-making.
• Define and maintain KPIs to track system performance and business outcomes.
• Analyze data trends and provide actionable insights through visualizations.
• Work with stakeholders to gather reporting requirements and continuously enhance analytics solutions.

Skills

ServiceNow

Performance Analytics

Dashboards

Data Visualization

Requirements Gathering

Tools

ServiceNow reporting modules

Job description

• Configure and customize ServiceNow Performance Analytics and reporting modules.
• Design and develop dashboards and reports to support operational and management decision-making.
• Define and maintain KPIs to track system performance and business outcomes.
• Analyze data trends and provide actionable insights through visualizations.
• Work with stakeholders to gather reporting requirements and continuously enhance analytics solutions.