ServiceNow Analytics Engineer: Dashboards & KPIs

Dencom Consultancy and Manpower Services; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

A recruitment agency is seeking a skilled Application Engineer specializing in ServiceNow Performance, Analytics, and Reporting. The ideal candidate will design, develop, and optimize dashboards, reports, and KPIs within the ServiceNow platform. Responsibilities include maintaining ServiceNow reports, configuring ITSM modules, and providing data insights to support business decisions. Strong expertise in ServiceNow ITSM modules and data analysis is essential.

Qualifications

• Strong expertise in ServiceNow Performance, Analytics, and Reporting.
• Experience in designing and optimizing dashboards, reports, and KPIs.
• Proven track record in supporting business decision-making and operational efficiency.

Responsibilities

• Design, develop, and maintain ServiceNow reports and dashboards.
• Configure and optimize ServiceNow ITSM modules.
• Develop and manage KPIs and performance metrics.
• Analyze trends and provide actionable insights.
• Collaborate with stakeholders for reporting requirements.
• Ensure data accuracy across dashboards and reports.

Skills

ServiceNow ITSM modules

Data analysis

Performance analytics

Job description

A recruitment agency is seeking a skilled Application Engineer specializing in ServiceNow Performance, Analytics, and Reporting. The ideal candidate will design, develop, and optimize dashboards, reports, and KPIs within the ServiceNow platform. Responsibilities include maintaining ServiceNow reports, configuring ITSM modules, and providing data insights to support business decisions. Strong expertise in ServiceNow ITSM modules and data analysis is essential.