Application Engineer

Dencom Consultancy & Manpower Services; Makati; On-site; PHP 350,000 - 700,000; Full time

Job summary

Dencom Consultancy & Manpower Services is seeking a skilled analytics professional to configure ServiceNow Performance Analytics and develop dashboards that enable data-driven decisions. You will work closely with stakeholders to translate requirements into actionable dashboards and KPI definitions, helping track system performance and business outcomes.

The ideal candidate will have hands-on experience with ServiceNow analytics, reporting modules, and data visualization to deliver insights that

Qualifications

• Experience configuring ServiceNow Performance Analytics and reporting modules.
• Ability to design and develop dashboards and reports to support decision-making.

Responsibilities

• Configure and customize ServiceNow Performance Analytics and reporting modules.
• Design and develop dashboards and reports to support operational and management decision-making.
• Define and maintain KPIs to track system performance and business outcomes.
• Analyze data trends and provide actionable insights through visualizations.
• Work with stakeholders to gather reporting requirements and continuously enhance analytics solutions.

Tools

ServiceNow

Job description

• Configure and customize ServiceNow Performance Analytics and reporting modules.
• Design and develop dashboards and reports to support operational and management decision-making.
• Define and maintain KPIs to track system performance and business outcomes.
• Analyze data trends and provide actionable insights through visualizations.
• Work with stakeholders to gather reporting requirements and continuously enhance analytics solutions.