Application Engineer

Belo Medical Group, Inc.; Makati; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading healthcare company is seeking an Application Engineer in Metro Manila, Philippines. The role involves troubleshooting customer issues, collaborating with sales and technical teams, and delivering training on products. Candidates with a Bachelor of Science in Engineering are preferred, though prior experience is not mandatory. This full-time position offers a dynamic work environment in the human resources services industry.

Qualifications

• Graduate of Bachelor of Science in Engineering.
• Open to candidates with or without prior experience.

Responsibilities

• Analyze and troubleshoot customers' issues via phone, email, and site support.
• Understand and analyze customer requirements concerning product/solution capabilities.
• Collaborate with sales and technical teams to identify technical requirements.
• Plan and deliver training on existing and new products/applications.
• Work with different stakeholders including customers and engineers.
• Develop and disseminate technical guides and tips to sales team.
• Evaluate new products and develop training materials.
• Support sales representatives with on-site demonstration as needed.

Education

Bachelor of Science in Engineering

Job description

Application Engineer

Belo Medical Group, Inc.

Location: Manila, National Capital Region, Philippines

Responsibilities

• Analyze and troubleshoot customers' issues via phone, email, and site support.
• Understand and analyze customer requirements concerning product/solution capabilities and specifications within the product categories mentioned above.
• Collaborate with sales, channel, other technical team members, and end-customers to identify technical requirements, design and develop applications/solutions that effectively accomplish customers' needs and objectives.
• Plan, provide, and deliver training on existing and new products/applications.
• Work with different stakeholders including customers, partners, salespeople, engineers.
• Develop, update, and disseminate technical guides and tips to increase the knowledge and skill level of the sales team via company intranet and/or electronic newsletter.
• Evaluate new products, develop/modify new product training kit and training materials.
• Support sales representatives with on-site demonstration and programming for customers as needed.

Qualifications

• Graduate of Bachelor of Science in Engineering.
• Open to candidates with or without prior experience.

Seniority level

Not applicable.

Employment type

Full-time.

Job function

Manufacturing.

Industry

Human Resources Services.