Application Consultant, PLM 3Dx

Grundfos GmbH; Pasig; Hybrid; PHP 600,000 - 1,100,000; Full time

Job summary

Grundfos is seeking an Application Consultant, PLM 3Dx Support to empower engineers with the 3DEXPERIENCE platform and CATIA V6 workflows. You will provide hands-on application support and drive continuous improvements across the organization.

Based in Pasig, Philippines, you will enable hundreds of engineers to work on a cloud-based PLM platform forming the foundation of Grundfos's digital thread and product development transformation. A service-oriented, collaborative mindset is essential.

Qualifications

• Bachelor's or Master's degree in Engineering or IT, or equivalent practical experience.
• Hands-on experience with the Dassault Systèmes 3DEXPERIENCE platform and professional experience with CATIA V6.
• Experience providing application or L2 support for technical engineering tools, including structured issue analysis and problem resolution.
• Experience delivering or supporting internal training and onboarding activities; fluent in English (written and spoken).

Responsibilities

• Provide day-to-day application support for 3DEXPERIENCE and CATIA V6, troubleshooting user issues, handling incidents, and ensuring timely resolution or escalation.
• Contribute to and maintain user documentation, and support knowledge bases.
• Identify recurring issues and usability pain points through support trends and user feedback, proposing actionable improvements.
• Collaborate with engineering stakeholders, IT operations, and PLM colleagues to ensure stable operations and consistent platform usage.
• Support platform upgrades, patches, and hypercare activities by participating in testing and preparing user guidance to minimize disruption.

Skills

3DEXPERIENCE

CATIA V6

Troubleshooting

English proficiency

Education

Bachelor's or Master's in Engineering or IT

Tools

3DEXPERIENCE platform

CATIA V6 tooling

Job description

Are you passionate about empowering engineers with cutting-edge 3DEXPERIENCE and CATIA V6 tools while driving adoption of next-generation PLM solutions? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Application Consultant, PLM 3Dx Support, you will be providing hands‑on application support and driving continuous improvement of our 3DEXPERIENCE platform and CATIA V6 workflows across the organization. You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well‑being, and a sense of belonging.

What you will be doing

As a key part of the IS PLM 3DEXPERIENCE team, you'll create impact by Enabling hundreds of engineers to work effectively on a modern cloud‑based PLM platform that forms the foundation of Grundfos's digital thread and product development transformation.

Your main responsibilities include:

• Provide day‑to‑day application support for 3DEXPERIENCE and CATIA V6, troubleshooting user issues, handling incidents, and ensuring timely resolution or escalation
• Contribute to and maintain user documentation, and support knowledge bases
• Identify recurring issues and usability pain points through support trends and user feedback, proposing actionable improvements
• Collaborate with engineering stakeholders, IT operations, and PLM colleagues to ensure stable operations and consistent platform usage
• Support platform upgrades, patches, and hypercare activities by participating in testing and preparing user guidance to minimize disruption

What makes you a great fit

Above all, you are a service‑oriented technical professional with hands‑on 3DEXPERIENCE and CATIA V6 experience, strong troubleshooting skills, and a talent for translating complex technical concepts into clear guidance for engineering users. We would also imagine that you have:

• Bachelor's or Master's degree in Engineering or IT, or equivalent practical experience
• Hands‑on experience with the Dassault Systèmes 3DEXPERIENCE platform and professional experience with CATIA V6
• Experience providing application or L2 support for technical engineering tools, including structured issue analysis and problem resolution
• Experience delivering or supporting internal training and onboarding activities; fluent in English (written and spoken)

It is a plus if you are also:

• Familiarity with broader PLM (Product Lifecycle Management) data management concepts
• Experience supporting cloud‑based platform migrations or hypercare/stabilization periods
• Knowledge of CAD/PLM best practices in a manufacturing or product development environment

Why you will love working here

We care! Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance, retirement benefit and a strong focus on well‑being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on‑demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Workplace: Hybrid (office and home‑working)

Job Location: Pasig City, National Capital Region, Philippines

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.