APAC Wealth Tech: L2 Application Support Engineer

Avaloq AG; Manila; On-site; PHP 446,000 - 714,000; Full time

Job summary

Avaloq AG is seeking an L2 Application Support Engineer in Makati City, Philippines. You will provide second-level support for wealth management and digital online platforms, diagnose complex issues, write Oracle SQL queries, and perform Unix-based diagnostics to ensure platform performance.

You will collaborate with development teams, document incidents, and contribute to knowledge articles while participating in on-call rotations for emergency incident response.

Qualifications

• 2nd level technical support experience for wealth management/digital platforms.
• Strong Oracle SQL skills for data validation and issue investigation.
• Proficiency with Unix/Linux command line for log analysis and job monitoring.
• Experience analyzing and troubleshooting issues with systematic problem-solving approaches.

Responsibilities

• Provide second-level technical support for wealth management and digital platform apps.
• Write and debug Oracle SQL queries for data issues and validations.
• Perform Unix command-line operations for logs, monitoring, and job execution.
• Troubleshoot application issues using structured problem-solving methods.

Skills

Oracle SQL

Unix

L2 support

Incident management

Root cause analysis

Documentation

End-user guidance

Cross-functional collaboration

Tools

Zena

Control-M

Job description

Avaloq AG is seeking an L2 Application Support Engineer in Makati City, Philippines. You will provide second-level support for wealth management and digital online platforms, diagnose complex issues, write Oracle SQL queries, and perform Unix-based diagnostics to ensure platform performance.

You will collaborate with development teams, document incidents, and contribute to knowledge articles while participating in on-call rotations for emergency incident response.