APAC Vendor Performance Lead

JLL; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

JLL in Taguig seeks a Senior Vendor Performance Team Lead to oversee APAC's end-to-end Vendor Performance Management. You will lead a team of JBS Analysts, drive scorecards, CAP tracking, and SPM, and collaborate with Sourcing & Procurement leadership.

Develop and update key tools and frameworks, monitor timelines, and maintain logs in Jaggaer while building strong internal relationships to deliver value and minimize risk for JLL and its clients.

Qualifications

• Experience leading multi-disciplinary teams in procurement or shared services.
• Strong understanding of vendor performance metrics and CAPs.
• Experience with end-to-end VPM cycle and scorecards.
• Excellent verbal and written communication across levels.

Responsibilities

• Oversee end-to-end Vendor Performance Management (VPM) cycle including scorecard creation, distribution, completion tracking, and issuance in Jaggaer.
• Provide guidance on vendor performance methodology, scoring standards, and escalation protocols, in collaboration with S&P Leadership.
• Monitor scorecard and CAP timelines and notify the business, engaging with Sourcing & Procurement as required.
• Review escalated vendor performance issues and disputed scoring outcomes and liaise with stakeholders to achieve optimal outcomes for JLL and clients.
• Develop an understanding of the business environment in which JLL operates.
• Proactively develop and maintain effective internal relationships to facilitate business goals.
• Manage, coach, and develop the JBS Analyst and Senior Analyst – Vendor Performance team, including performance reviews and workload allocation.
• Monitor third-party risk in relation to vendor performance outcomes.

Skills

Team leadership

Vendor performance management

Stakeholder management

Analytical thinking

Problem solving

Communication skills

Tools

Jaggaer

Aravo

MS Excel

MS Office

Job description

JLL in Taguig seeks a Senior Vendor Performance Team Lead to oversee APAC's end-to-end Vendor Performance Management. You will lead a team of JBS Analysts, drive scorecards, CAP tracking, and SPM, and collaborate with Sourcing & Procurement leadership.

Develop and update key tools and frameworks, monitor timelines, and maintain logs in Jaggaer while building strong internal relationships to deliver value and minimize risk for JLL and its clients.