APAC Investigation Manager (IT Security Manager)

Foundever®; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Foundever® is seeking a seasoned investigator to lead, manage, and oversee the full lifecycle of investigations across the APAC region, including clients, vendors, and partners. The role focuses on security-related cases and risk management.

The ideal candidate has at least 5 years of professional experience, 2 years in managing teams, and a four-year degree or equivalent. English and Tagalog fluency are required for effective cross-functional collaboration.

Qualifications

• Minimum 5 years of professional experience in a similar role.
• Minimum 2 years of experience managing team(s).
• Four-year degree is preferred; equivalent work experience in investigations or related field accepted in lieu of formal education.
• Certified Fraud Examiner (CFE), ASIS PCI, WZ Interview Certification, or similar certification is preferred but not required.
• Excellent conversational and written knowledge in English.
• Excellent conversational and written knowledge in Tagalog.
• Excellent knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook, SharePoint).
• Experience with Navex (EthicsPoint) is preferred but not required.

Responsibilities

• Lead, manage, and oversee the full lifecycle of investigations across the APAC region.
• Investigate unauthorized activities or anomalies involving financial, compliance or reputational breaches and risks.
• Document all investigation activity, findings, evidence and outcomes in the case management system.
• Brief appropriate personnel on identified risks, findings and policy violations.
• Direct, mentor, and develop Integrity Team(s).
• Develop, support and deliver training on best practices and lessons learned.
• Support IT Security, Compliance and others in their reviews and investigations.
• Review security policies and client operations to identify liabilities or risks.
• Coordinate with law enforcement and regulators as required.
• Perform other tasks as assigned by senior leadership.

Skills

Team leadership

Investigation

Policy compliance

English proficiency

Tagalog proficiency

MS Office

Education

Four-year degree

Relevant work experience accepted in lieu of degree

Tools

Navex (EthicsPoint)

Case management systems

Job description

About the role

Lead, manage, and oversee the full lifecycle of investigations involving clients, customers, vendors, Foundever employees, and third-party partners across the APAC region as it relates to Security cases. Investigate unauthorized activities or anomalies involving financial, compliance or reputational breaches and risks.

Key responsibilities

• Lead, manage, and oversee the full lifecycle of investigations involving clients, customers, vendors, Foundever employees, and third-party partners across the APAC region as it relates to Security cases.

• Investigate unauthorized activities or anomalies involving financial, compliance or reputational breaches and risks.

• Ensure all investigation activity, findings, evidence and case outcomes are accurately and thoroughly documented in the case record management system and any other tracking mechanisms in place.

• Brief appropriate company personnel on any identified potential client procedural risks, investigative findings, policy violations and other related concerns.

• Direct, mentor, and develop Integrity Team(s), ensuring performance, alignment, and adherence to global investigation standards.

• Develop, support and deliver training on best practices, current trends and lessons learned to be cascaded down to the associate and coach level.

• Support BISO, IT Security, Compliance and others to assess and assist with their reviews, investigations and other activities associated with investigations and threats.

• Review and update security policies and existing client operations in order to identify potential exposed contractual liabilities or potential security risk/policy violations.

• Work with law enforcement, prosecutors, regulators, and other officials as required to support appropriate actions on civil or criminal violations.

• Other tasks as assigned by the Senior Manager of Global Investigations or the Global Business Information Security Officer.

About you

• Minimum 5 years of professional experience in a similar role.

• Minimum 2 years of experience managing team(s).

• Four-year degree is preferred; equivalent work experience in investigations or related field accepted in lieu of formal education.

• Certified Fraud Examiner (CFE), ASIS PCI, WZ Interview Certification, or similar certification is preferred but not required.

• Excellent conversational and written knowledge in English.

• Excellent conversational and written knowledge in Tagalog.

• Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Outlook, SharePoint).

• Experience with Navex (EthicsPoint) is preferred but not required.

Foundever® is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race, color, national origin, religion, gender identity or expression, sexual orientation, marital status, veteran status, disability status, or any other characteristic protected by applicable local laws.