Investigation Officer - Manila

Salmon Group Ltd; Philippines; On-site; PHP 350,000 - 650,000; Full time

Job summary

Salmon Group Ltd is seeking an Investigation Officer to support fraud prevention and case management across the organization. You will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed.

This role suits someone with a strong investigative mindset, sharp attention to detail, and experience in financial services or security environments.

Qualifications

• Bachelor’s degree in criminology or related four-year program.
• 3+ years experience in investigation.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Manages cases received through Shared Mailbox and Hotline.
• Conduct initial investigations of cases triggered or received from other departments.
• Ensure data is gathered for end-to-end investigations.
• Provide technical support to collect, preserve, process, analyze and interpret digital evidence.
• Investigate cases at various risk levels.
• Implement fraud prevention and investigation programs, policies, systems, and plans.
• Conduct covert and overt investigations.
• Conduct surveillance and counter-surveillance.
• Represent the company in prosecution and litigation as needed.
• Coordinate with internal departments for risk mitigation.
• Manage Business Intelligence (Mystery Shopping).

Skills

Investigation

Analytical thinking

Communication

Education

Bachelor’s degree in criminology

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.

Key Responsibilities

• Manages cases received thru Shared Mailbox and Hotline.
• Conduct Initial Investigation of Cases Triggered or received from other departments.
• Ensure that all data were gathered for the following End to End investigation.
• Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
• Investigate assigned cases at various risk levels.
• Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
• Conduct covert and overt investigation.
• Conduct surveillance and counter-surveillance.
• Represent Company in the prosecution and litigation of cases as required.
• Coordinates with other Internal Departments for Risk Mitigation Strategy.
• Manages Business Intelligence (Mystery Shopping).

Requirements And Expectations

• Bachelor’s degree in criminology or any related four year courses
• Law enforcement/Military background preferred.
• At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
• Proficient in Microsoft Applications (Excel, Word, PowerPoint)
• Excellent written and verbal communications