APAC Investigation Manager

Foundever; Pasig; On-site; PHP 1,500,000 - 2,200,000; Full time

Job summary

Foundever is seeking a seasoned Global Investigations professional to oversee investigations within the APAC region. You will manage the lifecycle of cases, mentor Integrity Teams, and coordinate with law enforcement as needed.

The role also supports other security domains such as physical security and business continuity. The ideal candidate has 5+ years in investigations, 2+ years of leadership, and certifications like CFE or ASIS PCI.

Qualifications

• Minimum 5 years in a similar investigations role.
• Minimum 2 years managing teams.
• Excellent written and spoken English and Tagalog.

Responsibilities

• Lead full lifecycle investigations across clients, customers, vendors, Foundever employees and partners.
• Investigate anomalies involving financial, compliance or reputational risks.
• Document findings, evidence and outcomes in case management systems.
• Brief personnel on risks, findings and policy concerns in a timely manner.
• Mentor Integrity Teams to ensure performance and standards.
• Develop and deliver training on best practices and trends.
• Support IT security, compliance and related reviews and activities.
• Review security policies to identify liabilities and policy violations.
• Coordinate with law enforcement and regulators as required.
• Assist senior management with broader security investigations.

Skills

Investigation leadership

Team management

Policy compliance

Training delivery

Stakeholder communication

Documentation quality

English proficiency

Tagalog proficiency

Education

Certified Fraud Examiner (CFE)

ASIS PCI

WZ Interview Certification

Tools

MS Office

Navex (EthicsPoint)

Job description

This position will interact with local and regional teams and is tasked with overseeing all aspects of security investigations within the region for the Global Investigation Team. This role will have Investigation and Incident management as its primary focus; however, will also be capable and responsible for supporting other areas of the Security Team in the fields of Physical Security and Business Continuity within the assigned Region as required. This position will also manage Integrity Team(s) and provide investigation support for the team. This position will report to the Senior Manger of Global Investigations.

• Lead, manage, and oversee the full lifecycle of investigations involving clients, customers, vendors, Foundever employees, and third-party partners across the APAC region as it relates to Security cases.
• Investigate unauthorized activities or anomalies involving financial, compliance or reputational breaches and risks.
• Ensure all investigation activity, findings, evidence and case outcomes are accurately and thoroughly documented in the case record management system and any other tracking mechanisms in place.
• Brief appropriate company personnel, in a timely manner, on any identified potential client procedural risks, investigative findings, policy violations and other related concerns.
• Direct, mentor, and develop Integrity Team(s), ensuring performance, alignment, and adherence to global investigation standards.
• Develop, support and deliver training on best practices, current trends and lessons learned to be cascaded down to the associate and coach level, as well as, to be used in broader training opportunities.
• Support BISO, IT Security, Compliance and others to assess and assist with their reviews, investigations and other activities associated with investigations and threats.
• Review and update security policies and existing client operations in order to identify potential exposed contractual liabilities or potential security risk/policy violations respectively.
• Support security policies and guidance to adhere with the physical operational environment while identifying potential compliance violations and best practices.
• Be familiar with the Physical Security Standards and able to support the Physical Security Team if requested.
• Work with law enforcement, prosecutors, regulators, and other officials as required to support appropriate actions on civil or criminal violations.
• Other tasks as assigned by the Senior Manager of Global Investigations or the Global Business Information Security Officer.

Qualifications:

Experience

• Minimum 5 years of professional experience in a similar role.
• Minimum 2 years of experience managing team(s).

Certifications and Licenses

• Certified Fraud Examiner (CFE), ASIS PCI, WZ Interview Certification, or similar certification is preferred but not required.

Languages

• Excellent conversational and written knowledge in English .
• Excellent conversational and written knowledge in Tagalog.
• Other languages beneficial as well.

Tools and Applications

• Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Outlook, SharePoint)
• Experience with Navex (EthicsPoint) is preferred but not required.