APAC Collections Operations Executive

Smartsourcing Inc.; Cebu City; On-site; PHP 420,000 - 680,000; Full time

Benefits offered by this job

Healthcare benefits

Career development programs

Job summary

Smartsourcing is hiring a Collections Operations Executive to support invoice validation, debtor verification, and data enrichment across APAC. The role involves back-office checks, VAT validation, and collaboration with global teams to ensure accurate case creation and timely processing.

You will perform financial health checks, conduct insolvency searches, and prepare payment readiness reporting while maintaining strict data confidentiality and audit trails.

Qualifications

• Bachelor's degree in a relevant discipline is required.
• 1–3 years of experience in administration, finance, invoice support, or back-office processing is required.
• Background in collections administration, credit operations, or CDD/KYC verification is advantageous.

Responsibilities

• Validate back-office and VAT details on invoices against records and rules.
• Reconcile invoice data against Oracle AP records and prepare payment readiness reporting.
• Perform debtor verification, financial health checks, and ageings review within processing windows.
• Create single and bulk collections cases using approved templates and data sources.
• Maintain QA, meet TAT/SLA, and apply SOPs with consistent quality controls.
• Maintain AI readiness and use approved AI tools for account health monitoring.

Skills

Attention to detail

Analytical thinking

Communication

Education

Bachelor's degree in a relevant discipline

Tools

Oracle

SAP

Salesforce

Excel

Job description

Smartsourcing is hiring a Collections Operations Executive to support invoice validation, debtor verification, and data enrichment across APAC. The role involves back-office checks, VAT validation, and collaboration with global teams to ensure accurate case creation and timely processing.

You will perform financial health checks, conduct insolvency searches, and prepare payment readiness reporting while maintaining strict data confidentiality and audit trails.