Analyst, Service Contract and Warranty (Mid shift)

Prattwhitney; Tanauan; In loco; PHP 600.000 - 800.000; Tempo pieno

Descrizione del lavoro

RTX, the world’s largest aerospace and defense company, invites a skilled professional to join their Tanauan City, Batangas team. The role focuses on processing customer orders, RFQs, and ensuring alignment with terms and conditions across internal interfaces.

Responsibilities include expediting deliveries, driving continuous improvement, and supporting timely payments. Candidates should have a bachelor’s degree (or 6 years relevant experience), SAP proficiency, and Six Sigma exposure.

Competenze

• Bachelor’s degree or 6 years of relevant experience.
• Experience resolving customer complaints.
• MS Excel, PowerPoint, Word proficiency.
• Strong numerical, written, and verbal communication and reasoning.
• SAP knowledge.
• Experience working in a manufacturing set up.
• ACE, Six Sigma continuous improvement experience.

Mansioni

• Process customer orders, RFQs, and commitments per terms.
• Coordinate with supply chain, shipping, quality and other teams.
• Assist with customer delivery status and expediting requests.
• Support timely customer payments.
• Participate in continuous improvement initiatives.
• Train and develop others as needed.

Conoscenze

Data analysis

MS PowerPoint

MS Word

Communication

Formazione

Bachelor's degree

Strumenti

SAP

VBA

Six Sigma

Descrizione del lavoro

Date Posted: 2026-11-05 Country: Philippines Location: PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4 Position Role Type: Onsite

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Overview of Responsibilities

• Ability to communicate effectively and professionally with customers.
• Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open-minded.
• Receipt, review and processing of customer orders, RFQs and expectations in accordance with standard terms and conditions of customer contractual obligations.
• Extensive internal interface with various departments within the organization.
• Ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
• Management of contracts to include assistance with customer delivery status inquiries, customer delivery expedite request as needed.
• Responsible for assisting with timely payment from customers
• Participate in continuous improvement initiatives.
• Documented success in maintaining a high level of ownership toward assigned responsibilities
• Ability to train and develop others around them in areas of expertise.
• Non-traditional working hours may be required as needed.

Working schedule: Mid shift 2:30 PM to 11:00 PM

Qualifications

• Bachelor’s degree or in absence of a degree, 6 years of relevant experience is required.
• Experience in resolving customer complaints and problems.
• MS Excel, PowerPoint, Word proficient.
• Strong numerical, written, and verbal communication and reasoning skills.
• SAP knowledge
• Experience working in a manufacturing set up.
• ACE, Six sigma continuous improvement experience.
• Reporting, database manipulation and/or VBA is a plus.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.