Amicable Call Center Officer

M Debt Corporation; Agusan del Sur; On-site; PHP 180,000 - 260,000; Full time

Job summary

A financial services company in Agusan del Sur seeks candidates for handling outbound calls to clients for amicable debt settlements. Responsibilities include negotiating payment terms, updating customer records, and meeting performance targets. Ideal candidates should be at least Senior High School graduates, possess good communication skills, and have basic computer knowledge. Experience in call centers or collections is advantageous. The position is on-site in Cebu, and the salary is negotiable based on experience.

Qualifications

• Senior High School graduate; college level preferred.
• Experience in call center or collections is an advantage.
• Basic knowledge of MS Office and data entry.
• Call center or collections experience is an advantage.
• Ability to handle pressure and meet targets.

Responsibilities

• Make outbound calls to clients/debtors for amicable settlement.
• Negotiate repayment arrangements and explain payment terms.
• Update call logs and customer records accurately.
• Meet daily/weekly performance targets.
• Maintain professional and courteous communication at all times.

Skills

Good verbal communication

Listening skills

Basic computer knowledge

Ability to handle pressure

Education

At least Senior High School graduate

College level preferred

Tools

MS Office

Data entry

Job description

Job Description

• Make outbound calls to clients/debtors for amicable settlement
• Explain payment terms and negotiate repayment arrangements
• Update call logs and customer records accurately
• Meet daily/weekly performance targets
• Maintain professional and courteous communication at all times

Qualifications:

• At least Senior High School graduate; college level preferred
• With good verbal communication and listening skills
• Basic computer knowledge (MS Office, data entry)
• Call center or collections experience is an advantage
• Ability to handle pressure and meet targets

Work Location:

• Cebu (20 positions)

Salary Range: Negotiable / Based on experience

Working Location

2nd floor M'M Commercial Building, Current latitude and longitude 8.491934235768165, 125.97640296515252

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