Amendment-Other Regions Assistant

BDO Unibank; Angeles; On-site; PHP 246,000 - 312,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

The Amendment Assistant role ensures amendment and cancellation requests from remittance partners are processed in accordance with standards, with proper documentation and filing. The position requires a 4- or 5-year business degree and at least 2 years in banking operations, with willingness to work shifting schedules on-site in Clark, Pampanga.

Qualifications

• Bachelor's degree in business (4- or 5-year program).
• At least 2 years of work experience in banking operations; fresh graduates are welcome.
• Willing to work in shifting schedule including night shift and graveyard shift.
• Willing to work on site in Clark, Pampanga.

Responsibilities

• Handle amendment and cancellation requests from remittance partners via email and SWIFT within the section’s turnaround time.
• Attend to remittance-related inquiries from tie-ups/subsidiary offices.
• Check and manage auto-cancellation arrangements per Marketing Development Officers’ advisories.
• Submit entries to the concerned unit and reconcile end-of-day reports with teller logs; prepare daily volume reports.
• Comply with bank policies, procedures, internal controls, and Code of Conduct.

Skills

Banking operations

Education

4- or 5-year business degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Amendment Assistant is primarily responsible in ensuring amendment and cancellation requests received from remittance partners are effected according to Section’s standards. Ensure policies and procedures are observed. Ensure documents are properly kept on file and updated.

Responsibilities

• Ensure that all amendment and cancellations instructions received thru email and SWIFT messages coming from tie-ups/subsidiary offices/expats are acted upon within the section’s turnaround time (TAT).
• Attend to remittance related inquiries received from tie-ups/subsidiary offices.
• Check and/or handle auto-cancellation arrangement of tie-ups based on Implementation Advisories issued by Marketing Development Officers (MDO).
• Ensure all entries are submitted to concerned unit as applicable. Daily reconciliation of end-of-day report vs tellers log report entries are balance and properly filed. Prepare daily volume report to be submitted to shift officer.
• Compliance to bank’s policies, procedures, internal controls and BDO Code of Conduct.

Qualifications

• Graduate of any 4 or 5 year business course.
• At least 2 years work experience in banking operations. Fresh Graduates are welcome to apply.
• Willing to work in shifting schedule, night shift and gravevard shift.
• Willing to work on site and be assigned in Clark, Pampanga.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.